Share via

Not able to login my Azure free account.

Illia Danylchenko 20 Reputation points
2026-03-18T15:41:01.3866667+00:00

Today i created a free azure account and tried to login to it through a link send on my email but after that i encountered an error on the screen. Error message: interaction_required: AADSTS5000225: This tenant has been blocked due to inactivity. But I have only created an account. I tried contacting support but I only got send to the https://support.microsoft.com/en-us/home/contact?SourceApp=smcivr2 and there found no answer for my problem. I searched for similar cases and the answer was to use Tenant Id or Tenant Name, but I cannot access it without log in to my account. Please somebody help

User's image

Microsoft Security | Microsoft Entra | Microsoft Entra ID
0 comments No comments

Answer accepted by question author
  1. Sridevi Machavarapu 27,315 Reputation points Microsoft External Staff Moderator
    2026-03-18T15:44:10.97+00:00

    Hello Illia Danylchenko,

    This issue will be resolved by signing in using the tenant-specific Azure portal URL and the tenant ID I have provided over the private messages tab:

    https://portal.azure.com/<tenant-ID>
    

    (Note: Please check Private messages tab where I shared your tenant ID)

    Once you accessed the portal through the tenant-scoped URL, the tenant became active again and you will be able to manage resources without further issues.

    And the tenant will be restored successfully.

    If this answers your query, do click 210246-screenshot-2021-12-10-121802.png and Yes for was this answer helpful, which may help members with similar questions. If you have any other questions, let me know in the “comments” and I would be happy to help you.


0 additional answers

Sort by: Most helpful

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.