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I already renewed my account and I can not use any of microsoft features

Cesar Lara 0 Reputation points
2026-03-18T15:43:20.7766667+00:00

I already renewed my account and I can not use microsoft features.

Microsoft 365 and Office | Subscription, account, billing | Other | Other
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  1. DaveM121 876.2K Reputation points Independent Advisor
    2026-03-18T16:18:48.2533333+00:00

    1

    Open Word.

    At the top of Word, log out of Office.

    Restart your PC, then log back into Office, is your subscription then correctly recognised.

    2

    If not, log into your Microsoft account on this link and check the expiry date on your subscription, is it listed correctly for your subscription payment.

    https://account.microsoft.com/services/

    If not, go to the Payments and Billing section and check if your payment has been processed correctly.

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