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2026-03-18T21:56:54.8166667+00:00

I have never used azure in my life and i got this message

Sign-in failed

Error code: interaction_required

Error message: interaction_required: AADSTS5000225: This tenant has been blocked due to inactivity. To learn more about tenant lifecycle policies, see https://aka.ms/TenantLifecycle Trace ID: ff7d1394-ab1a-4ff9-9e3e-dbfcaefd0900 Correlation ID: 019d02ef-b9ba-7557-bc3c-88f978ac70f2 Timestamp: 2026-03-18 21:52:39Z.

How do i fix it?

Microsoft Security | Microsoft Entra | Microsoft Entra ID

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  1. Q&A Assist
    2026-03-18T21:57:05.49+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    The error AADSTS5000225 indicates that the Microsoft Entra tenant linked to the account is blocked due to inactivity.

    For this specific error, there are only two supported resolution paths in the provided context:

    1. If the tenant was recently blocked (less than 20 days ago)
      Administrators can request reactivation:
      • A tenant that becomes inaccessible due to inactivity can be reactivated only within 20 days.
      • The tenant administrator must contact Microsoft using the global support phone numbers to request reactivation and then wait for the decision.
      • Do not open multiple support cases for the same issue while one is in progress.
      If the tenant is reactivated successfully, sign-in to Azure should start working again.
    2. If the tenant has been blocked for 20 days or more
      • After 20 days in the inactive/blocked state, the tenant is permanently deleted and cannot be recovered.
      • In that case, the only option is to work with a different or new tenant (for example, by creating a new tenant or using another account that is associated with an active tenant).

    The error message and behavior are expected for tenants that have been blocked due to inactivity. Any access attempts (including Azure portal sign-in) will fail until the tenant is reactivated or a different active tenant is used.

    References:

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