Dear Marvin Beck,
I’m sorry to hear that the display seems sensitive over the screen. I understand how disruptive this can be when you are trying to use the device normally. At this point, I recommend that you review and try the steps provided in the AI generated answer on your thread, especially the mouse pointer settings in Windows.
To help narrow down the issue, could you please confirm a few details for us?
- Could you also let me know the brand and exact model of your device?
- Are you using a touchscreen device, or do you mean the touchpad / mouse pointer sensitivity?
- Is this happening on the built-in display only, or also on an external monitor if one is connected?
- Are you using an external mouse or any other USB/Bluetooth input device when this happens?
- Did the issue start after any recent Windows update, driver update, or hardware change?
In the meantime, you may try the steps below:
- Install all Windows updates, including Optional updates
- Please go to: Settings > Windows Update > Advanced options > Optional updates
- Then install all updates, restart the PC, and test again.
- Temporarily disable and re-enable the touchscreen
- Right-click Start > Device Manager
- Expand Human Interface Devices
- Right-click HID-compliant touch screen > Disable device
- Test whether the unexpected actions stop
- Then re-enable it later
- If there is more than one HID-compliant touch screen entry, please repeat the same step for each one.
- If you are using an external mouse
- If an external USB or wireless mouse is connected, please disconnect it temporarily and test again.
- You may also try another USB port or reconnect the wireless receiver.
While my initial response may not fully resolve the issue, I truly appreciate your cooperation as we work together toward identifying the most effective solution. Thank you so much for your understanding.
I hope these steps help you check the touch and pointer settings on your device. Wishing you a smooth experience with Windows 11 and that the issue will be resolved successfully.
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