I am trying to upgrade to windows 11, and I received an error code

Question

The error was "0x8007001F - 0x2000C" with a message saying " The installation failed in the SAFE_OS phase with an error during the APPLY_IMAGE operation

https://1drv.ms/u/c/e2af01db59981464/IQDQPj6sQtqUQ5u3-LFcSVi5Ab5czGpWKmQod23pGRgRwvA?e=b79HO3

Answer 1

Hi,

The components hive is corrupted I think.

2026-03-19 07:17:33, Warning [0x0803d9] MIG IndirectKeyMapper: RegLoadKey(HKEY_LOCAL_MACHINE,$OFFLINE_RW_DF30A6F9$COMPONENTS,C:\WINDOWS\system32\config\components) failed (1016)

Please let me know if this tool finds any problems with it.

https://www.sysnative.com/forums/threads/how-to-check-your-components-registry-hive-for-corruption.35379/

I’m eager to hear back and work together to find a solution.

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Answer 2

Error 0x8007001F - 0x2000C during a Windows 11 upgrade is a driver‑related failure that occurs in the SAFE_OS phase. Use the following steps, in order, to resolve it:

1. Ensure enough free disk space
   • For a 64‑bit system, have at least 20 GB of free space on the system drive before starting the upgrade.
2. Disconnect nonessential hardware
   • Unplug all external devices that are not required for basic operation: USB drives, external HDD/SSD, printers, scanners, docks, headphones/speakers, etc.
   • If using a laptop with a docking station, undock it before retrying the upgrade.
3. Fully update Windows and drivers
   • In Windows 10/11, go to Settings > Windows Update and install all available updates (including optional driver updates) and restart as needed.
   • Run Windows Update again until no further important updates are offered.
4. Check third‑party drivers
   • Visit the PC or motherboard manufacturer’s site and install the latest chipset, storage, graphics, and audio drivers that support Windows 10/11.
5. Remove third‑party antivirus and nonessential software
   • Non‑Microsoft antivirus or older utilities can block upgrades.
   • Go to Control Panel > Programs > Programs and Features, uninstall non‑Microsoft antivirus and any nonessential/old software. Keep installation media and product keys so they can be reinstalled later.
6. Check Device Manager for driver errors
   • In the taskbar search box, type device manager and open Device Manager.
   • Expand each category and look for devices with a yellow exclamation mark.
   • For each such device, right‑click and choose Update driver. If no update is available and the device is not required, choose Uninstall and restart.
7. Repair disk and system files
   • Open Command Prompt as administrator.
   • Run: chkdsk /f C: and press Enter. Approve running at next restart, then restart the PC to let it repair disk errors.
   • After that completes, again open an elevated Command Prompt and run:
     • DISM.exe /Online /Cleanup-image /Restorehealth
   • When DISM finishes, restart the PC.
8. Perform a clean boot and retry the upgrade
   • Follow the steps in How to perform a clean boot in Windows to start Windows with only essential services.
   • In the clean‑boot state, run the Windows 11 setup again and attempt the upgrade.

If the upgrade still fails after these steps, collect the setup logs under C:\$WINDOWS.~BT\Sources\Panther and use the guidance in Resolve Windows upgrade errors (linked from the same article) for deeper log analysis.

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References:

• Get help with Windows upgrade and installation errors