Remove device

Question

I used to work at a company, and their desktop is connected to my laptop, and I want to remove the desktop. How do I do it?

Answer 1

Hi! How did you access your desktop from your laptop? Did you use Remote Desktop (RDP)? Did you click an icon and immediately connect to your desktop? Or are you talking about an email account?

If you connected by double-clicking an icon, or through the Remote Desktop Connection function, you should delete the icon you used to access it, and then press Windows + R > Type control keymgr.dll > Windows Credentials > Look for credentials that contain company data, such as IP, username, password, email...

The IT team probably blocked your access. But it's recommended that you check with your company's IT team, as each company may have different connection methods and policies.

Answer 2

To remove a work desktop or organization-connected device from a personal Windows 11 laptop, remove the work or school account and/or disable the device in the account portals, depending on how it was connected.

1. Remove the work or school account from Windows 11
   1. Open Settings on the laptop.
   2. Go to Accounts > Access work or school.
   3. Select the old work account that is connected.
   4. Select Disconnect and confirm.
   This removes the organization’s management and access from the laptop.
2. If the device is registered to the work account and access to that device list is still available
   1. Sign in with the work or school account at the My Account portal: https://myaccount.microsoft.com/.
   2. Select Devices in the left navigation.
   3. Find the laptop or desktop in the list.
   4. Select Disable for the device that should no longer be connected.
   5. Confirm with Yes.
   After disabling, that device can no longer be authenticated by the organization or access its resources.
3. If the device is managed by Intune/Company Portal (for example, if Company Portal was installed)
   1. Go to the Company Portal website and sign in with the work or school account.
   2. Go to Devices and select the device to remove.
   3. Choose Remove (or open More (… ) and then Remove).
   4. Confirm by selecting Remove again.
   This unenrolls and unregisters the device from work management and removes it from the Company Portal.
4. If the device appears under a personal Microsoft account (for example, a work desktop still listed under a personal account)
   1. Go to https://account.microsoft.com/devices and sign in with the personal Microsoft account.
   2. Find the device (desktop or laptop) in the list and select Remove device.
   3. Under the device name, select More actions > Remove.
   4. Select the checkbox I’m ready to remove this device, then select Remove.

This combination of steps removes the organization’s desktop from the laptop’s work connections and removes any unwanted device entries from the relevant Microsoft account/device lists.

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References:

• Remove your Windows device from management
• Remove device on Intune Company Portal website
• Remove a device from your Microsoft account
• Manage your work or school account connected devices from the Devices page
• Add Your Work or School Account to a Windows Device