Hello, thank you for reaching out to Microsoft Q&A.
Are you only hearing sound from one side, specifically the left speaker?
Please confirm if this occurs with both your laptop's internal speakers and with wired/wireless headphones.
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Let us run a simple test to check if your left and right speakers are working or not.
Click Windows + R key, type mmsys.cpl and click ok.
Right-click your default audio output device, for example - Realtek (R), select Properties.
In the Advanced Tab, click Test.
See if you get the sound from both the left and right speakers.