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How to login to Azure after tenant has been blocked due to inactivity?

Konsta Mustonen 20 Reputation points
2026-03-19T10:06:49.72+00:00

I'm trying to login to Azure portal. Apparently I've used it before at some point before, because I get the following error message:

Sign-in failed

Error code: interaction_required

Error message: interaction_required: AADSTS5000225: This tenant has been blocked due to inactivity.

I don't care about that old tenant. I just want to learn to use Azure using the free stuff. But I can't even create a ticket because of this. Help. Please.

Microsoft Security | Microsoft Entra | Microsoft Entra ID
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Answer accepted by question author
  1. Sridevi Machavarapu 27,315 Reputation points Microsoft External Staff Moderator
    2026-03-19T10:20:26.1466667+00:00

    Hello Konsta Mustonen.

    As discussed in Private messages tab, the issue will be resolved by signing in using the tenant-specific Azure portal URL and the tenant ID I have provided over the private messages tab:

    https://portal.azure.com/<tenant-ID>
    

    Once you accessed the portal through the tenant-scoped URL, the tenant became active again and you will be able to manage resources without further issues.

    And the tenant will be restored successfully.

    If this answers your query, do click 210246-screenshot-2021-12-10-121802.png and Yes for was this answer helpful, which may help members with similar questions. If you have any other questions, let me know in the “comments” and I would be happy to help you.

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