How to fix uploading apps on computer windows 11

Question

Has anyone from windows ever asked when they share your screen to bring up bank account online?

Answer 1

1

You should never provide your bank details with anyone, if you shared your screen with some support person, was that official Microsoft Support, how was contact made with the person.

2

What problem are you experiencing uploading apps to your PC, please provide full details, what apps is that, where are you downloading the apps from and please provide a screenshot of nay error you may be seeing.

Answer 2

For issues installing or updating apps on Windows 11, and for safe screen sharing, use these steps and guidelines.

1. Fix problems installing or updating apps from Microsoft Store

Follow these in order on Windows 11:

1. Close and reopen the app

• If a specific app is stuck installing or updating, close it completely and reopen it.

2. Check Windows Update

• Select Start > Settings > Windows Update > Check for updates.
• Install all available updates and restart if required.

3. Confirm the app is compatible with Windows 11

• Some apps do not work on all versions of Windows. If there is a compatibility error, check for a Windows 11–compatible version in Microsoft Store.

4. Update Microsoft Store itself

• Open Microsoft Store from Start.
• Select Library > Get updates.
• Let Store and app updates install, then try again.

5. Repair or reset the problematic app

• Select Start > Settings > Apps > Installed apps.
• Find the app, select the More icon > Advanced options.
• Select Repair. If that does not help, select Reset.

6. Reinstall the app

• Open Microsoft Store.
• Go to Library.
• Find the app and select Install.

If the app is not from Microsoft Store, use Settings > Apps > Installed apps to uninstall it, then reinstall from the publisher’s official site.

2. Safety and privacy when sharing the screen

No legitimate Microsoft support agent should ever:

• Ask to open online banking or show bank balances while screen sharing.
• Ask for full credit card numbers, full passwords, or one-time codes.

If anyone who “shares your screen” or claims to be from Windows/Microsoft asks to:

• Log in to online banking
• Show bank statements or payment cards
• Reveal passwords or security codes

then immediately:

• Close the browser or banking tab.
• End the remote session or screen share.
• Disconnect from the internet if needed.

Then run a security scan and, if any credentials were exposed, contact the bank and change passwords.

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References:

• Fix problems with apps from Microsoft Store
• Repair apps and programs in Windows
• Troubleshoot screen flickering in Windows