Share via

Redeeming a code now working

Cherry Rose 0 Reputation points
2026-03-19T15:57:24.69+00:00

So a friend in the UK bought me Minecraft and whenever I go to use the redeem code it won't let me. Changing my region to the UK doesn't work either, what can I do?

Windows for home | Other | Gaming
0 comments No comments

1 answer

Sort by: Most helpful
  1. Sumit D - IA 164.5K Reputation points Independent Advisor
    2026-03-19T16:42:24.9733333+00:00

    Hi Cherry,

    Minecraft does not support a cross border transaction gift I am afraid.Minecraft gift codes are region-locked and can only be redeemed in the same country or region where they were purchased.

    The best solution is for your friend to request a refund from the Microsoft Store. Microsoft generally allows refunds for unredeemed codes. Once refunded, they can either send you the money so you can buy it directly in your region.

    I hope this information helps. If you have any more questions, don't hesitate to reach out.

    Otherwise, please take a moment to rate the answer. Wishing you good luck!

    0 comments No comments

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.