cannot access outlook on android phone

Question

emails were not showing on my outlook on android phone. I removed account as directed. Now I cannot get the account back on my phone. does not recognize phone number, etc for verification.

Answer 1

Hello,

Are you able to sign in to your email on a browser?

Sign in at account.live.com using your email and password. Go to Security, update your verification methods, add a correct phone or email, and remove old ones. Wait if a security update is pending, then add the account again in the Outlook app using your email, not your phone number.