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unknown organizer and my account is stuck in child mode

Araina Lusby 0 Reputation points
2026-03-19T16:32:25.4666667+00:00

I'm an adult. I do not recognize the family organizer and my account is stuck as a child account. i need to be removed from the family account

Microsoft 365 and Office | Microsoft Family Safety | For home | Windows
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  1. Gunasekar N 64,305 Reputation points Independent Advisor
    2026-03-19T17:37:19.3466667+00:00

    Hello, thank you for reaching out to Microsoft Q&A.

    When you sign in with your Microsoft account here, do you see an unknown account as the Organizer of your family group? How did you join the group before?

    https://account.microsoft.com/family/home

    According to the Microsoft article here, only the organizer of the family group can remove members.

    Reference:

    How to leave a Microsoft family group

    User's image

    If your account is stuck as a child in an unknown family group, unfortunately, there are no other options other than switching to a new Microsoft account.


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