Why does Microsoft say my storage is 80% when I check and it reports <0.1GB?

Question

I get an email saying Your storage is 80% full.

I go to my account and it says my storage is <0.1gb

I check the files and they total less than 5Mb

Why am I getting this email?

Answer 1

Hello,

Is the email coming from an address ending in @accountprotection.microsoft.com ? If not, treat it as a phishing scam email, don't click on any link in the email.

It is always best to check directly in your account, like you did, https://account.live.com > Microsoft storage. If all looks good, nothing to worry about.

Sometimes this happens because someone else left your email address as their account contact info, typically due to typo.

Answer 2

Your answer is vague. It does not tell me how to access the storage information for the apps referenced in the reply.

Your answer is useless. I have 5Gb storage and the information I can find on my account at my Microsoft account referenced below says <0.01Gb.

I do not use One Drive to store but less than 1Mb of files

Please tell me how to access the storage of my Outlook mail account.

I do not use any Microsoft services or apps other than One Drive and Outlook mail.

Microsoft storage

This includes files, photos, attachments, and more across your Microsoft account