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Unauthorized Credit Card Charge

Robert Rodriguez 0 Reputation points
2026-03-19T21:41:21.4233333+00:00

MY card has been charged $12.00 for several years now and I've disputed it through Amex multiple times and you guys still keep charging me

Transaction Reference Number

320260630744098058

Z730M2D9T38Z730M2D9T38K 98052

A1010BUSD01

MSBILL.INFO

Microsoft 365 and Office | Subscription, account, billing | For home | Other

2 answers

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  1. John DeV 161.1K Reputation points Independent Advisor
    2026-03-19T22:16:14.87+00:00

    Hi, good day!

    I'm sorry, this is just a Community Forum, and we do not have access to your account. Because this request may require sensitive personal information, it is best to contact Microsoft to process your concern.

    Please try signing in to the Microsoft accounts you remember and see if you can see the charges there.

    https://account.microsoft.com/services/microsoft365/billing

    Please check the support article in the link below on How to investigate a billing charge from Microsoft.

    https://support.microsoft.com/account-billing/how-to-investigate-a-billing-charge-from-microsoft-398c5328-364c-d5e4-ea8f-f5ad60562a93

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  2. Robert Rodriguez 0 Reputation points
    2026-03-19T21:42:58.3966667+00:00

    I don't even know what this charge pertains to. If there is an account associated with this then send me the details

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