A Microsoft file hosting and synchronization service.
Phone calls cannot be placed directly, but Microsoft support can call back after a request is created.
To get a support call for help with Microsoft 365, OneDrive, or Windows:
- Go to the Microsoft Support "Get Help" page for home users: select Get Help on this page: Customer service phone numbers.
- Describe the problem (for example, what kind of ad or issue needs help).
- When support options appear, choose Chat or Request a call (phone support). If Request a call is available, enter a phone number and support will call back.
If phone support is preferred by country/region instead of online:
- Open Help with Microsoft Store purchases: Help with Microsoft Store purchases.
- Scroll to the region list and select the country/region to see the Microsoft Store Sales Support phone number.
- Call the listed number and follow the prompts to reach support.
For accessibility-related help (if there is a disability or assistive technology is used), contact the Microsoft Disability Answer Desk using the contact details listed here: Use a screen reader to add steps and set importance to a task in To Do.
References: