Im still getting the cloud emails in my junk box

Question

I still get them but not as much, I delete them as cannot block as you all know, its just strange that Microsoft let this happen. Its a first world problem I suppose but I feel sorry for those who click on the links they send as its clearly spam but we cannot identify them as spam. Beyond annoying

Answer 1

I am a bit confused.. are these emails in your inbox or in your junk folder? You said you cannot identify them as spam, but it sounds like it is already sitting in junk folder? If so, Microsoft already flags the email as spam, there's no need to delete it. Junk mails are being deleted when they reach 10 days old, and such deletion is permanent. If you delete them, they actually stay in the deleted item folder for 30 days instead.

Answer 2

Those cloud/share notifications landing in Junk are essentially unsolicited sharing or spam-style messages. There is no way to completely stop strangers from sending them, so the realistic options are:

1. Keep letting Outlook.com treat them as junk
   • If they are already going to the Junk Email folder, that means the filtering is working as designed.
   • Messages in Junk are automatically deleted between 10 and 30 days after they arrive, so they will not accumulate indefinitely.
2. Mark them correctly so the filter keeps learning
   • When something legitimate lands in Junk by mistake, open the Junk Email folder, select it, and choose It’s not junk so it goes back to the inbox and trains the filter.
   • For these cloud spam messages, do the opposite: leave them in Junk and delete them from there. Do not mark them as “Not junk.”
3. Use Safe/Blocked lists only where appropriate
   • For senders that should never go to Junk, add them to Safe senders and domains under Settings > Mail > Junk email.
   • For senders that should always be treated as junk, add them to Blocked senders and domains in the same place. This will move them directly to Junk.
   • However, as noted in similar cases, it is not possible to block every random address or bot that sends these; turning off notifications and ignoring/deleting them is often the only practical approach.
4. Rely on automatic cleanup
   • Since Junk is auto‑cleared after a period, the safest low‑effort approach is to ignore those messages in Junk and let Outlook.com delete them automatically.

If any of these messages ever appear in the Inbox instead of Junk, select them and choose Junk so Outlook.com learns to route similar messages to Junk in the future.

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References:

• Mail goes to the Junk folder by mistake
• Filter junk email and spam in Outlook
• Block or unblock senders in Outlook
• Outlook.com doesn't send any emails to junk folder - Microsoft Q&A
• Receiving unsolicited OneDrive File/Folder shares, how do I stop it? - Microsoft Q&A