I can't use SolidWorks 3DExperience after Microsoft Corporation Driver Update (10.0.26100.6700)

Question

I can't use SolidWorks 3DExperience after Microsoft Corporation Driver Update (10.0.26100.6700)

MattB65 20

After Microsoft Corporation Driver Update (10.0.26100.6700), when I try opening SolidWorks 3D Experience, it will get to the interface screen where you can select a recent file, or proceed with other options, but then within a second or two, crash.

I have tried:
SFC
a complete uninstall and reinstall of the SolidWorks program (multiple times)
Running SolidWorks in safe mode and also with Open GL.
Running SolidWorks Rx

ChatGPT seemed to think the issue was with Microsoft Edge WebView2 and took me down a very long and unproductive road in that regard. It was not available in the list of applications to uninstall/repair, so it had me run the Evergreen Standalone Installer (x64) for WebView2 Runtime.
This physically installed it, but it remained unseen in the list of applications.
Tried running msedgewebview2.exe with GPU disabled... etc, etc, etc.

Ran SolidWorks with no add-ins
Tried repairing Solidworks
Shutdown my internet security software and tried to run SolidWorks various ways in that environment.
Tried running SolidWorks with Hardware Acceleration turned off,
Tried installing VC++ runtimes (x64 and x86)

Killed ALL HP overlay/injection processes
Tried shutting down all startup services...

Other than the crash report text below, I have attached two pictures of the Event Viewer errors that occurred in the same time period. 6bd91a7a-282a-4d95-adc7-857cc2afa4ab

a1136aef-6b3f-4597-91ac-07523e88b119

Here is the text from the crash report:

; SolidWorks generated log file - do not edit. <VERSION> 6</VERSION> <PROC_NUM>16 system processor(s) <PROC_ARCH>9, 6, 36097 <OS>Microsoft Windows 11 , 64-bit 10.0 (Build 26200) <MACHINE>MATTSOMEN <SERIAL>0xDEADBEEF <INSTALLER>2 <SPEED_MEM>2304MHz 16799985664 1975771136 0 140610476404736 <PROCESSOR> 1 "Intel64 Family 6 Model 141 Stepping 1" "GenuineIntel" <PROCESSOR> 2 "Intel64 Family 6 Model 141 Stepping 1" "GenuineIntel" <PROCESSOR> 3 "Intel64 Family 6 Model 141 Stepping 1" "GenuineIntel" <PROCESSOR> 4 "Intel64 Family 6 Model 141 Stepping 1" "GenuineIntel" <PROCESSOR> 5 "Intel64 Family 6 Model 141 Stepping 1" "GenuineIntel" <PROCESSOR> 6 "Intel64 Family 6 Model 141 Stepping 1" "GenuineIntel" <PROCESSOR> 7 "Intel64 Family 6 Model 141 Stepping 1" "GenuineIntel" <PROCESSOR> 8 "Intel64 Family 6 Model 141 Stepping 1" "GenuineIntel" <PROCESSOR> 9 "Intel64 Family 6 Model 141 Stepping 1" "GenuineIntel" <PROCESSOR> 10 "Intel64 Family 6 Model 141 Stepping 1" "GenuineIntel" <PROCESSOR> 11 "Intel64 Family 6 Model 141 Stepping 1" "GenuineIntel" <PROCESSOR> 12 "Intel64 Family 6 Model 141 Stepping 1" "GenuineIntel" <PROCESSOR> 13 "Intel64 Family 6 Model 141 Stepping 1" "GenuineIntel" <PROCESSOR> 14 "Intel64 Family 6 Model 141 Stepping 1" "GenuineIntel" <PROCESSOR> 15 "Intel64 Family 6 Model 141 Stepping 1" "GenuineIntel" <PROCESSOR> 16 "Intel64 Family 6 Model 141 Stepping 1" "GenuineIntel" <DOTNET> 4.0.0.0 <DOTNETV4RELEASE> 533509 <LAST_BOOT_TIME>ATTR:time=03/19/2026 05:47:27 ATTR:GMTOffset=-06:00</LAST_BOOT_TIME> <GRAPHICS> CDD V4.01 X1920 Y1080 32 bits 144Hz <ON>:NVIDIA Corporation <OR>:NVIDIA GeForce RTX 3060 Laptop GPU/PCIe/SSE2 <OV>:4.6.0 NVIDIA 581.83 <PV>:32.0.15.8183 <PN>:NVIDIA Compatible OpenGL ICD <CN>:NVIDIA Corporation <FD>:NVIDIA Compatible OpenGL ICD <LC>:(C) 2025 NVIDIA Corporation. All rights reserved. <FV>:32.0.15.8183 <COMPUTERSYSTEMINFO>ATTR:Manufacturer=HP ATTR:Model=OMEN by HP Laptop 16-b0xxx</COMPUTERSYSTEMINFO> <VIDEOCONTROLLERINFO>ATTR:AdapterCompatibility=NVIDIA ATTR:Description=NVIDIA GeForce RTX 3060 Laptop GPU ATTR:DriverVersion=32.0.15.8183 ATTR:PNPDeviceID=PCI\VEN_10DE&DEV_2520&SUBSYS_88F4103C&REV_A1\4&1C1183C0&0&0008</VIDEOCONTROLLERINFO> <VERSIONDATESTAMP>34/2025348</VERSIONDATESTAMP> <S> <ST>1773917571 <BUILD>SP1.0 SP1.0 <HOTFIX>#HF-1489938 #HF-1477746 #HF-1500845 #HF-1495605 #HF-1503232 #HF-1501846 <INTERNALSWVERSION>d251215.001 <EXEDIR>C:\Program Files\Dassault Systemes\SOLIDWORKS 3DEXPERIENCE R2026x\SOLIDWORKS <X64> 1 0 <3DX> 1 <TENANTID>OI000024825 <3DXID>4752f03668771ba7d6f222ad35a2978f <DPI>96</DPI> <NUM_MONITOR>1</NUM_MONITOR> <DPI_MONITOR> Monitor0:96</DPI_MONITOR> <SUPPORTS_TOUCH>0</SUPPORTS_TOUCH> <DIAL_CONNECT>0</DIAL_CONNECT> <TOOLBAR_BUTTONSIZE>0</TOOLBAR_BUTTONSIZE> <QAT_IN_CM>1</QAT_IN_CM> <ADDIN> FeatureWorks:Disabled SldTrans 1.0:Disabled SldUg 1.0:Disabled SOLIDWORKS DXF3D:Disabled SOLIDWORKS HCG:Disabled SOLIDWORKS HSF:Disabled SOLIDWORKS Inventor:Disabled SOLIDWORKS JPEG:Disabled SOLIDWORKS MDT:Disabled SOLIDWORKS Pro/E:Disabled SOLIDWORKS Routing:Disabled SOLIDWORKS SE:Disabled SOLIDWORKS Toolbox:Disabled SOLIDWORKS Toolbox Browser:Disabled SOLIDWORKS Utilities:Disabled SOLIDWORKS Motion:Disabled SOLIDWORKS Simulation:Disabled <REALVIEW> 0 <RENDERSYSTEM> 1 <MSIE>9.11.26100.0 <LANGUAGE> english,english,1033 <CMDLINE> 0,0,0,0,0,0,1,0,0,0,0,0,0,1,-1,0,0,0,0,0, 0 <PKGTYPE> 3 <FDBK_OP-IN> 1 </FDBK_OP-IN> <SWSID> "20260319055240_34.1.0.0140" </SWSID> <FVI>CMD:"excel.exe" ATTR:Detected=1 ATTR:PN="Microsoft Office" ATTR:PV="16.0.19822.20044" ATTR:FV="16.0.19822.20044"</FVI> <FVI>CMD:"winword.exe" ATTR:Detected=1 ATTR:PN="Microsoft Office" ATTR:PV="16.0.19822.20044" ATTR:FV="16.0.19822.20044"</FVI> <FVI>CMD:"outlook.exe" ATTR:Detected=1 ATTR:PN="Microsoft Outlook" ATTR:PV="16.0.19822.20044" ATTR:FV="16.0.19822.20044"</FVI> <FVI>CMD:"iexplore.exe" ATTR:Detected=1 ATTR:PN="Internet Explorer" ATTR:PV="11.00.26100.1" ATTR:FV="11.00.26100.1 (WinBuild.160101.0800)"</FVI> <SWINSTALL>ATTR:PN="SOLIDWORKS 2026 SP01" ATTR:PV="34.110.0140" ATTR:MajV=34 ATTR:MinV=110</SWINSTALL> <WS> 1 </WS> <DBG_ATTACHED_START> 0 <SW_APP_USER_CONTROL> 0 <MEM_DIMM_INFO> 3, 3200, 0, Samsung, 8589934592 <MEM_DIMM_INFO> 3, 3200, 0, Samsung, 8589934592 <PHYSICAL_DISK_INFO>0,1,0,7,NA,31042043904,0,0 <PHYSICAL_DISK_INFO>4,0,0,8,NA,512110190592,0,8 <PHYSICAL_DISK_INFO>4,2,0,15,NA,33554432,0,3 <DISK_SPACE_INFO>C: 71.5547 gb, <CAD_ADMIN>SW Serial Number obtained from swfeedback is empty. Can't send data. <AD2> "LOAD_ADDIN" "fworks.dll" "" [0.02] "34.1.0.140" 14 COM.old 1765833329 1 <AD2> "LOAD_ADDIN" "SwLoaderSw.dll" "" [0.09] "34.1.0.140" 14 COM.old 1765834283 2 <AD3>CMD:OLD_STYLE_ADDIN_OVERRIDE=0</AD3> <AD2> "LOAD_ADDIN" "SaveFolderTo3DEXPERIENCEAddin2.DLL" "Batch Save to 3DEXPERIENCE" [0.01] "1.0.0.0" 48 NET 2704646392 e <AD2> "LOAD_ADDIN" "TaskPaneCacheExplorerAddin.DLL" "3DEXPERIENCE files on This PC" [0.17] "1.0.9482.29935" 48 NET 1765985871 f <AD2> "LOAD_ADDIN" "Dsgnchku.dll" "SOLIDWORKS Design Checker" [0.03] "34.1.0.140" 14 COM.new 1765834328 10 <AD2> "LOAD_ADDIN" "SWK3DCompassAddin.dll" "3DEXPERIENCE for WORKS" [1.53] "6.34.0.521" 14 COM.new 1757605756 11 <AD2> "LOAD_ADDIN" "SldAura.DLL" "AURA" [0.66] "34.1.0.159" 48 NET 1772432092 12 <UI_ENVIRONMENT>CMD:LOAD ATTR:TYPE=SWSystem ATTR:ID=1</UI_ENVIRONMENT> <UI_ICONCOLOR>CMD:LOAD ATTR:TYPE=SWSystem ATTR:ID=0</UI_ICONCOLOR> <UI_GESTUREGUIDE>CMD:LOAD ATTR:TYPE=SWSystem ATTR:ID=3</UI_GESTUREGUIDE> <UI_SIMPLIFIED_INTERFACE>0</UI_SIMPLIFIED_INTERFACE> <3DXINITERROR>0 <SWEXH> <UNHANDLED> </SWEXH> <AD2> "UNLOAD_ADDIN" "BendSequenceSwu.dll" "" [0.00] 0 <PROCMEM> CMD:AppFinish ATTR:PageFileBytes=533102592 ATTR:PageFileBytesPeak=534589440 ATTR:PoolNonpagedBytes=242344 ATTR:PoolPagedBytes=4293376 ATTR:PrivateBytes=533102592 ATTR:VirtualBytes=127876923392 ATTR:VirtualBytesPeak=127896350720 ATTR:WorkingSet=706338816 ATTR:WorkingSetPeak=714129408 ATTR:AvailableReservesMask=7 ATTR:GDIHandlesTotal=10000 ATTR:GDIHandlesUsed=1435 </PROCMEM> <MEMORY> 474303, 714129408, 702353408, 4355400, 4276944, 316784, 241584, 522182656, 534589440, 522182656 </MEMORY> <FT>1773917577 <ELAPSED_SEC>6 <FT_COMPUTED>1773917577 <EOSL>0</EOSL> <RUNTIME>6</RUNTIME> <IDLETIME>0</IDLETIME> <AT> <SWERR_REPORT>

MattB65 20 Reputation points

2026-03-20T12:25:12.8466667+00:00

HotFix 1.8 fixed the issue!
I did not (yet) have any problems that necessitated rolling back drivers.
Is there a documented need to do so, or is that suggestion something to do out of an abundance of caution?
MattB65 20 Reputation points

2026-03-20T14:55:36.5733333+00:00
OK, I (painfully) answered my own question by going farther than JUST installing the SolidWorks hotfix 1.8.
When I did the rest of the steps in Mustafa's post, I re-broke SolidWorks.

To re-fix SolidWorks, I removed the directory that Mustafa suggested be created for WebView2, and removed the added System Environment User Variable.
I uninstalled SolidWorks via the web platform.
Rebooted
Installed SolidWorks (defaulted now to Hotfix 1.8)
Restarted the system.
SolidWorks is now functional again.

Answer accepted by question author

2 additional answers

Your answer

MattB65 20 Reputation points

2026-03-20T12:25:12.8466667+00:00

HotFix 1.8 fixed the issue!
I did not (yet) have any problems that necessitated rolling back drivers.
Is there a documented need to do so, or is that suggestion something to do out of an abundance of caution?
MattB65 20 Reputation points

2026-03-20T14:55:36.5733333+00:00

OK, I (painfully) answered my own question by going farther than JUST installing the SolidWorks hotfix 1.8.
When I did the rest of the steps in Mustafa's post, I re-broke SolidWorks.

To re-fix SolidWorks, I removed the directory that Mustafa suggested be created for WebView2, and removed the added System Environment User Variable.
I uninstalled SolidWorks via the web platform.
Rebooted
Installed SolidWorks (defaulted now to Hotfix 1.8)
Restarted the system.
SolidWorks is now functional again.

Answer 1

Dassault Systèmes released an emergency HotFix (Article QA00000445516) specifically for this March 2026 crash. Since you've already tried a clean reinstall, the platform might not have auto-applied this yet.
Run hotfix as admin via CMD
Roll Back the Driver Update:
Device Manager: Look under "System Devices" or "Software Components." If you see "Microsoft Corporation - Other Hardware" or "Service Driver," right-click > Properties > Driver Tab > Roll Back Driver

Prevent Re-installation:
User's image

User's image

"C:\Program Files\Dassault Systemes\SOLIDWORKS 3DEXPERIENCE R2026x\win_b64\resources\MSI\SolidWorksR428FD01PP2"

Close SolidWorks and all background processes >
Download (Microsoft Edge WebView2) CAB / Version 145 .^> Extract it to (C:\WebView2)
Open System Environment Variables

New User Variable
Variable name: WEBVIEW2_BROWSER_EXECUTABLE_FOLDER
Variable value: C:\WebView2
(This forces SolidWorks to use a known stable version of the web engine instead of the one broken by the 10.0.26100.6700)

MattB65 20 Reputation points

2026-03-20T14:57:05.59+00:00

I recommend ONLY updating to Hotfix 1.8.
The rest of the procedure was unnecessary and part of it actually re-broke SolidWorks.

Answer 2

Emmanuel Santana 38,270 Independent Advisor

------------ EDIT

0 comments

Answer 3

Emmanuel Santana 38,270 Independent Advisor

Hello. Does SolidWorks still crash if you disable the Intel GPU and force NVIDIA only?

Try this:

Open Device Manager
Expand Display adapters
Right-click the Intel GPU → Disable device
Leave NVIDIA enabled

Emmanuel Santana 38,270 Reputation points Independent Advisor

2026-03-20T12:34:09.81+00:00

Since Mustafah’s response was very thorough and included a solution, feel free to mark it as the answer that helped you. This can make it easier for other users with the same issue to find a useful solution.
MattB65 20 Reputation points

2026-03-20T12:49:58.0366667+00:00

I would love to, except there is no "Accept Answer" option in his post.
I've looked for it multiple times now.
MUSTAFA SALAH 1,285 Reputation points

2026-03-20T14:03:59.2266667+00:00

Update: Comment Updated as Answer (we glad that one solution helped your current case)

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I can't use SolidWorks 3DExperience after Microsoft Corporation Driver Update (10.0.26100.6700)

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