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HELP Copilot broke windows

Emery Robinson 20 Reputation points
2026-03-20T12:32:08.53+00:00

I asked stupid Copilot how to make a program run and it said to delete every .cip file in a windows folder so I did that and NOW the system won't boot and I see:
Your device ran into a problem and couldn't be repaired.
Click or press enter to see other recovery options.
Couldn't connect to network
and I can't click or press enter because I'm on a MacBook and it wont load the drivers

Windows for home | Windows 11 | Performance and system failures
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Answer accepted by question author
  1. nobuko c 122.1K Reputation points Independent Advisor
    2026-03-20T17:04:49.5766667+00:00

    Hello,

    If you have any available system restore points, please try performing a System Restore first. This is the quickest way to return the system to a working state.

    System Restore

    If System Restore is not available or does not fix the issue, then reinstalling Windows will be necessary. Since the system cannot repair itself in the current state, a clean or repair installation is the most reliable option.

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  1. Q&A Assist
    2026-03-20T12:32:26.5733333+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    The Windows installation is badly damaged and will not boot normally. Use Windows recovery tools to repair or reinstall Windows; this will need to be done on the PC that is failing, not on the MacBook.

    Because the system will not start and network/driver loading is failing, use one of these approaches:

    1. Try automatic Startup Repair
    2. Power the Windows PC completely off.
    3. Turn it on and as soon as Windows starts to load, hold the power button to force it off again. Repeat this 2–3 times until Windows enters the Windows Recovery Environment (WinRE).
    4. In WinRE, choose Troubleshoot > Advanced options > Startup Repair.
    5. Let Startup Repair run and see if Windows can repair the boot and system files.

    If Startup Repair cannot fix it, move to reinstall/reset options.

    1. Use Reset this PC (keep files if possible) If WinRE is available:
    2. In WinRE, select Troubleshoot > Reset this PC.
    3. Choose Keep my files to preserve personal files (documents, pictures). Apps and settings will be removed.
    4. Follow the prompts to complete the reset. This reinstalls Windows while trying to keep personal data.

    Notes:

    • "Keep my files" keeps personal files but removes apps and settings.
    • If Reset fails or is not available, a full reinstall will be required.
    1. Reinstall Windows using installation media If WinRE cannot be reached or repair/reset fails, reinstall Windows from external media:
    2. On a working PC, create Windows installation media on a USB drive.
    3. On the broken PC, boot from that USB (change boot order in BIOS/UEFI if needed).
    4. Use the installation media to reinstall Windows. This usually removes all files, apps, and settings, so back up data first if there is any way to do so.
    5. If the device supports Connected System Recovery Some OEM devices support Connected System Recovery from BIOS:
    6. Enter the device’s BIOS/firmware menu.
    7. Choose the Connected System Recovery option if present.
    8. Ensure the device is on AC power and connected to working Wi‑Fi.
    9. Run the recovery. Be aware:
      • Connected System Recovery removes all personal data and restores a fresh copy of the last known Windows version on that device.

    If Connected System Recovery shows errors:

    • Confirm Wi‑Fi is connected after selecting the recovery option in BIOS.
    • Connect AC power.
    • Restart router/modem and try again.
    • If the motherboard was replaced, Connected System Recovery will not work; use Reset or installation media instead.
    1. If nothing works If Startup Repair, Reset, Connected System Recovery, and reinstall from media all fail or are not possible, contact the PC manufacturer’s support or Microsoft Support from another device to discuss service or a factory restore.

    Impact on data and apps

    • Reset (Keep my files): Personal files should remain; apps and settings are removed.
    • Reinstall / Connected System Recovery: All files, apps, and settings are removed. Back up any important data first if the drive can be accessed from another machine.

    References:

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