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can't change from working offline to working online in outlook

Jack London 0 Reputation points
2026-03-20T13:01:05.08+00:00

can't change from working offline to working online in outlook

Outlook | Windows | Classic Outlook for Windows | For home
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  1. TaoLi 74,255 Reputation points Independent Advisor
    2026-03-20T13:36:39.8933333+00:00

    Hello,

    Open Outlook, click "Send/Receive" at the top, and see if the "Work Offline" button is pressed. Click it again to close it. Completely exit Outlook and then reopen it.

    If it still doesn't work, rebuild your profile: Control Panel → Mail → Show Profiles → Add New Profile, then open Outlook with the new profile.

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