To correct an email address entered incorrectly while setting up a new Windows laptop, the email must be fixed in the relevant Microsoft account settings or in the app where it was used.
If the incorrect email was used as the Microsoft account sign-in (personal Microsoft account):
- Go to https://account.live.com/names/manage and sign in with the current Microsoft account.
- Under Your info, choose Add email.
- Add the correct email address.
- Optionally set the new email as primary and remove the incorrect one using Remove next to the old address.
If the incorrect email was added as a work or school account security method:
- Sign in to the work or school account at https://myaccount.microsoft.com.
- Select Security info.
- If the wrong email is listed, select Delete next to that Email method.
- Select Add method, choose Email, and enter the correct email address (must not be the work/school email), then verify using the code sent to that address.
If the incorrect email was added as an account in Mail/Outlook on the laptop:
- Open Outlook or the Mail app.
- Remove the incorrectly configured account from the app’s account settings.
- Add the account again with the correct email address and password.
Note: Removing an alias that is an Outlook.com/Hotmail/MSN/Live address can permanently delete that alias so it cannot be reused on another Microsoft account. Review alias changes carefully before removing such addresses.
References:
- Change the email address or phone number for your Microsoft account
- Set up an email address as your verification method
- Set up email in the Mail app
- OLEXP: How to Change Your E-mail Address and Account Information
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