Azure Cosmos DB container copy job fails immediately with Error while getting resources for job

Question

Azure Cosmos DB container copy job fails immediately with Error while getting resources for job

Harish Gudella 0 Microsoft Employee

We are trying to run an offline container copy between two Azure Cosmos DB for NoSQL accounts:

Error

The job is created successfully, but then faults immediately with:

Error while getting resources for job

SAI JAGADEESH KUDIPUDI 2,210 Reputation points Microsoft External Staff Moderator

2026-03-23T03:20:40.4+00:00

Hi **Harish Gudella,
**Could you please share the requested details in a private message
SAI JAGADEESH KUDIPUDI 2,210 Reputation points Microsoft External Staff Moderator

2026-04-14T19:44:51.15+00:00

Hi Harish Gudella,
The issue was caused by a backend capacity limitation in the East US 2 region. The PG team added additional capacity, which resolved the resource allocation failure. Please create a new offline container copy job now—the job should succeed.
SAI JAGADEESH KUDIPUDI 2,210 Reputation points Microsoft External Staff Moderator

2026-04-15T21:15:17.2433333+00:00

Hi **Harish Gudella,
**I hope you had a chance to review the information shared earlier, and I hope this information has been helpful! If you still have questions, please let us know what is needed in the comments so the question can be answered.

1 answer

Your answer

SAI JAGADEESH KUDIPUDI 2,210 Reputation points Microsoft External Staff Moderator

2026-03-23T03:20:40.4+00:00

Hi **Harish Gudella,
**Could you please share the requested details in a private message
SAI JAGADEESH KUDIPUDI 2,210 Reputation points Microsoft External Staff Moderator

2026-04-14T19:44:51.15+00:00

Hi Harish Gudella,
The issue was caused by a backend capacity limitation in the East US 2 region. The PG team added additional capacity, which resolved the resource allocation failure. Please create a new offline container copy job now—the job should succeed.
SAI JAGADEESH KUDIPUDI 2,210 Reputation points Microsoft External Staff Moderator

2026-04-15T21:15:17.2433333+00:00

Hi **Harish Gudella,
**I hope you had a chance to review the information shared earlier, and I hope this information has been helpful! If you still have questions, please let us know what is needed in the comments so the question can be answered.

Answer 1

Thanks for posting your question in the Microsoft Q&A forum.

This error is a known issue and usually indicates a backend problem, not a configuration mistake. Microsoft’s guidance is to open a support ticket under Data Migration → Intra-account container copy, especially if the error says “Error while getting resources for job.”

Before that, quickly verify basics: the target container exists and matches the name, local authorization is enabled, and proper permissions are set. If everything is correct and it still fails immediately, it’s likely a platform issue, and you should include the OperationId and ActivityId when contacting support.

Please don't forget to close up the thread here by upvoting and accept it as an answer if it is helpful

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Azure Cosmos DB container copy job fails immediately with Error while getting resources for job

1 answer

Your answer