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I can't become a store developer

Ezequiel Donaire 5 Reputation points
2026-03-21T16:11:19.0766667+00:00

I follow the steps on the page to complete the registration to the letter. In the third step where they ask for name, email, cell phone number, etc., everything seems correct and the continue button unlocks, but when I click it, nothing happens. There is no error code, it does not indicate that any of my data is wrong, it simply does not let me continue.

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  1. Gérard Oomens 121K Reputation points Volunteer Moderator
    2026-03-21T19:31:35.21+00:00

    Have a look at:

    https://learn.microsoft.com/en-us/windows/apps/publish/whats-new-individual-developer?wt.mc_id=developermscom

    ......

    Need help? Contact us

    If you need assistance with the new account onboarding process for individual developers (zero registration fees), you can email us directly at ******@service.microsoft.com. This inbox is only for issues related to the new onboarding process in flighted markets.

    For help with anything else — including account creation or management, app submission, app certification, or app analytics — please raise a support ticket here. You can also explore guidance in our publishing documentation.

    ......

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