how to close the windows outlook and restart again,closing the application is not working

Question

how to close the windows outlook and restart again, closing the application is not working

Answer 1

Dear @Lagustan, Catherine,

As a moderator, I do not have the tools to investigate your specific account directly because this is a user-to-user support forum. Our role is limited to providing technical support on reported issues, requests, or ideas. However, I will try my best to support you as clearly as possible.

Here are some steps to fully close Outlook on Windows and start it again, kindly try them:

Force-close Outlook via Task Manager, then reopen

Press Ctrl + Alt + > select Task Manager.

Find Microsoft Outlook (or OUTLOOK.EXE) > End task.

Once it disappears from the list, open Outlook again. Outlook for Windows not responding, hangs, freezes, or stops working - Microsoft Support

Restart Outlook in Safe Mode

Press Windows + R > run Outlook.exe /safe

If Outlook opens in Safe Mode, close it, then open normally again. (This often clears “stuck” states like “Processing”.)

If Safe Mode works but normal mode keeps hanging, please disable COM add‑ins and then restart Outlook. Classic Outlook not responding, stuck at "Processing," stopped working, or freezes - Microsoft Support

In addition, you could also try these steps:

Repair/ Repair online Outlook

Please refer to this article to repair/ repair online Classic Outlook. Repair an Office application - Microsoft Support

Create a new Outlook profile

Go to Control Panel > User Accounts > Mail > Show Profiles

Select the profile that you want to remove, and then select Remove. Classic Outlook not responding, stuck at "Processing," stopped working, or freezes - Microsoft Support

I hope this full-fill your request, if it does not, please share more detailed information which I could help you efficiently.

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Answer 2

Use Task Manager to fully close Outlook, then start it again. For classic Outlook on Windows, follow these steps:

1. Press Ctrl+Shift+Esc (or right‑click Start and select Task Manager).
2. Go to the Processes tab.
3. Find Microsoft Outlook or OUTLOOK.EXE in the list.
4. Select it and choose End task.
5. Confirm Outlook is no longer listed in Task Manager, then close Task Manager.
6. Start Outlook again from the Start menu or desktop shortcut.

If Outlook still will not start or keeps hanging, try starting it in Safe Mode:

1. Close Outlook.
2. Press Windows key + R to open Run.
3. Type Outlook.exe /safe and select OK.
4. If Outlook opens correctly in Safe Mode, close it and then open it normally.

If Outlook continues to freeze or not respond, further troubleshooting such as creating a new profile, repairing data files, or repairing Office may be required as described in the referenced articles.

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References:

• Outlook for Windows not responding, hangs, freezes, or stops working
• Classic Outlook not responding, stuck at "Processing," stopped working, or freezes
• Why does Outlook not appear on the desktop while its process is running in the Task Manager?- EeeKB