Error when signing in microsoft store, xbox, minecraft launcher, microsoft account on PC

Question

When I try to signin into any of Microsoft products on PC or my Account it gives 0x80048823 error code. In order to submit and track feedback i need to signin again which gives the same error code for convenience.
System: Windows 10
What have I done:

1. delete microsoft/xbox from windows credential manager
2. reset services
3. reset network/flush dns
4. upgrade windows 10/reinstalling with "Keep personal files and app" ON
5. restarted my pc about 19 times
6. sync date and time
7. deleted all microsoft products except store (for convenience its impossible to delete on windows 10). Unfortunately cant reinstall them because signin error code.

Please help.

Answer 1

Hi Alex Beat,

Thank you for reaching out.

The error you're encountering usually means the sign‑in request cannot complete securely. In most cases, this is related to required security or network conditions not being met, even when account details are correct.

Please try these possible checking steps to resolve this:

1, Check secure connection (TLS) settings - Microsoft sign‑in requires modern encryption.

• Press Windows + R, type inetcpl.cpl, press Enter
• Open Advanced > Security, ensure:
  • Use TLS 1.2: checked
  • Use TLS 1.3 (experimental): checked (if available)
  • TLS 1.0 / 1.1: unchecked
• Select OK and restart the PC

2, Disable network filtering temporarily - Sign‑in may fail if traffic is filtered or intercepted.

• Turn off any VPN
• Remove any configured proxy (Settings > Network & Internet > Proxy)
• If using custom DNS or network filtering, switch temporarily to automatic DNS
• Restart the PC and try signing in again

3, Verify the account works outside Windows apps

• Sign in to Microsoft account using a web browser
• If sign‑in works online, the account itself is confirmed active and accessible

4, Repair Windows sign‑in components

• Open Command Prompt (Admin)
• Run: sfc /scannow
• Then run: DISM /Online /Cleanup-Image /RestoreHealth
• Restart the PC

You’ve already completed many advanced troubleshooting steps, which rules out common causes. Following the steps above helps ensure your system meets current sign‑in requirements and confirms where the issue is occurring.

Let me know if you need further assistance, feel free to ask me by clicking "Add Comment" or "Add Answer" if you cannot add comment so your response will be visible. Thanks for your effort.

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Answer 2

The recent March 2026 Windows 11 update (specifically KB5079473) is causing "no internet" errors for Microsoft account sign-ins, affecting apps like Teams, OneDrive, and Edge. Microsoft advises resolving this by restarting your device while connected to the internet. If the issue persists (Uninstall that Update).

or from Recovery Environment / Using Advanced Techniques.