My system sound not working?

Question

My system after window update no sound come.Windows11

Answer 1

Hi hirakant singh,

Does the problem go away after uninstalling the recent update?

Please try uninstalling it following this article: How to uninstall a Windows Update.

If you have any updated information, please feel free to let me know.

Answer 2

1

Right click your Start Button and open Device Manager.

Expand the 'Sound, Video and Game Controllers' section.

Please provide a screenshot of that full Device Manager window.

2

Click your Start Button, then just type msinfo and press Enter, please provide a screenshot of the resulting System Information window.

Answer 3

Try these steps in order, checking sound after each step.

1. Check hardware and volume
   • Make sure speakers/headphones are firmly plugged in and powered on.
   • If using 3.5 mm jacks, verify cables are in the correct ports (usually green for output).
   • Unplug headphones to see if speakers start working.
   • Check that system volume and app volume are not muted and are turned up.
2. Set the correct output device
   • Select Start > Settings > System > Sound.
   • Under Output, select the speakers/headphones that should play sound. Selecting them sets them as the default.
   • If an external monitor without speakers is selected, change it to the actual speakers/headphones.
3. Turn off audio enhancements
   • Go to Start > Settings > Sound.
   • In Output, select the device in use.
   • Scroll to Advanced settings and set Audio enhancements to Off.
4. Run the audio troubleshooter
   • Go to Start > Settings > System.
   • Select Troubleshoot > Other troubleshooters.
   • In the Audio section, select Run and follow the steps.
5. Install all Windows Updates
   • Select Start > Settings > Windows Update.
   • Select Check for updates.
   • Install all available updates, then restart the PC and test sound again.
6. Update the audio driver
   • Press Start, type Device Manager, and open it.
   • Expand Sound, video and game controllers.
   • Right‑click the audio device (for example, Realtek, High Definition Audio, or similar) and select Update driver.
   • Select Search automatically for drivers and complete the wizard.
   • If no newer driver is found, check the PC or motherboard manufacturer’s site for the latest audio driver and install it.
7. Reinstall the audio driver
   • In Device Manager, under Sound, video and game controllers, right‑click the audio device and select Uninstall device.
   • If shown, check Attempt to remove the driver for this device, then select Uninstall.
   • Restart the PC; Windows will reinstall the audio driver automatically.
8. If the problem started right after the update, roll back the audio driver
   • Open Device Manager.
   • Expand Sound, video and game controllers and double‑click the audio device.
   • On the Driver tab, select Roll Back Driver and follow the instructions.

If none of these steps help and sound worked before the update, restoring from a system restore point created before the update may resolve the issue. For details, see "Restore from a system restore point" in Recovery options in Windows.

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References:

• Fix sound or audio problems in Windows
• Update Audio drivers in Windows
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• My audio inputs and outputs suddenly disappeared, how do i fix this? - Microsoft Q&A
• Logitech G560 Speakers detect audio (volume bar moves) but no sound comes out - Microsoft Q&A