No sound om my desk speakers

Question

My PC don´t have any sound on the desk speakers, how can I turn it ON?

Answer 1

Hi ANGELA MARIA FEGED MORA,

Thanks for your post. I understand that you’re not getting any sound from your desk speakers on your PC. Have you already tried the Q&A Assist suggestions? In addition, please try restarting the Windows audio services:

1. Press Windows key + R, type “services.msc”, and press Enter.
2. Locate “Windows Audio”.
3. Right‑click it, select “Restart”, then do the same for “Windows Audio Endpoint Builder”.
4. After restarting both services, test your desk speakers again.

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Answer 2

1

Right click your Start Button and open Device Manager.

Expand the 'Sound, Video and Game Controllers' section.

Please provide a screenshot of that full Device Manager window.

2

Click your Start Button, then just type msinfo and press Enter, please provide a screenshot of the resulting System Information window.

Answer 3

Try these steps in order on Windows 10/11:

1. Check the correct speakers are selected
   • Select the Speakers icon on the taskbar (use Show hidden icons if needed).
   • Click the arrow next to the volume slider to see all audio devices.
   • Choose the desk speakers (or the device they are connected to, e.g. USB/HDMI/DAC).
2. Check cables, power, and volume on the speakers
   • Make sure the speakers are plugged into power and turned on.
   • Verify the audio cable is firmly connected to the PC (usually the green 3.5mm jack) or USB/HDMI port.
   • Turn up the volume knob on the speakers.
   • If headphones are plugged in, unplug them and test again.
3. Check Windows volume and mute settings
   • Right‑click the Speakers icon → Open Volume mixer (or Open Volume mixer / More mixer settings on Windows 11).
   • Make sure none of the sliders are at 0 or muted (no red circle or “x” icon).
4. Make sure the speakers are enabled
   • Go to Start → Settings → System → Sound.
   • Select the output device (your desk speakers) → Device properties (or More sound settings → Playback tab → select device → Properties).
   • Ensure the device is not disabled and Use this device (enable) is selected.
5. Set the speakers as default (if USB/HDMI)
   • Windows 10: Open Control Panel → Hardware and Sound → Sound → Playback tab.
     Right‑click your speakers → Set as Default Device → OK.
   • Windows 11: Start → Settings → System → Sound → under Output, click your speakers to set them as the default.

If there is still no sound after these checks, update Windows and audio drivers, and run the Playing Audio troubleshooter from Settings → System → Troubleshoot → Other troubleshooters.

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References:

• Fix sound or audio problems in Windows
• Logitech G560 Speakers detect audio (volume bar moves) but no sound comes out - Microsoft Q&A
• cannot increase volume even if trouble shooter updates it - Microsoft Q&A
• How to fix this. no audio device is installed - Microsoft Q&A