A cloud-based identity and access management service for securing user authentication and resource access
Can't Access Azure Portal
I'm unable to login into my Azure Portal account.
I'm getting a loop where anything I do is enough to actually login into my account.
Under my account.live.com are I have enabled password login, sending a code to a secondary email, MS Authenticator App notification and third party authentication app (as MS Authenticator is generating an 8 digits code while Azure Portal requests 6 digits code and it seems I can't get around it)
I'm following these steps:
- Open incognito window on Edge;
- Access https://login.microsoftonline.com/logout.srf
- Access https://portal.azure.com/auth/login/
- Pick my email from Pick an account option
- Click Send notification
- Get a Code on Screen
- Get a notification on my MS Authenticator App
- Select the right number and approve it
- Select Yes to Stay signed in option prompted on my browser
- Get the Enter Code from https://login.microsoftonline.com/
- Insert 6 digits code from third party authenticator app
- Fail with message "You didn't enter the expected verification code. Please try again."
- go to https://portal.azure.com/#home
- I am in
- Can't do nothing as I always get request 6 digits code that from third party authenticator app giver me error and from MS Authenticator App the code has 8 digits
I haven't logged into Azure Portal in over a year and now have no idea why I'm getting this frustrating loop. Can't create a "Pay-As-You-Go" subscription. Depending on the resource I try to access I get the error message
"The portal encountered an issue while attempting to retrieve access tokens. We suggest attempting to sign in again, or alternatively, continuing without access tokens, although this may result in a suboptimal user experience. Additional details: interaction_required: AADSTS160021: Application requested a user session which does not exist. Trace ID: f415daf2-b40f-4193-9c5f-20954b968c00 Correlation ID: fb338fc7-a45d-421f-a4cc-b19c26f53f2a Timestamp: 2026-03-22 17:43:03Z."
Don't know what else to do.