GH‑300 Exam Completed on 21st March but Certification Not Visible in Microsoft Learn & No Completion Email Received

Question

I have completed GH‑300 Exam on 21st March but Certification Not Visible in Microsoft Learn & No Completion Email Received

Answer 1

It can take 24-48 hours for results to appear on your Microsoft Learn profile under https://learn.microsoft.com/users/me/credentials/?tab=credentials-tab and sometimes longer over the weekend. What you need to check and then do is covered by this page https://learn.microsoft.com/credentials/certifications/missing-certifications

Answer 2

For the GH‑300 GitHub Copilot exam, the passing score is 700 or greater, and results are normally available within minutes, but it can take up to 24 hours for results and certifications to appear in the Certifications tab of the Microsoft Learn profile.

If the GH‑300 exam was completed on 21st March and there is still no certification visible in Microsoft Learn and no completion email, use the following checks and steps:

1. Verify exam result and timing
   • Confirm that the exam shows as passed (score ≥ 700) in the exam result/score report.
   • Allow up to 24 hours from the time the result was issued for it to sync to the Learn profile.
2. Confirm the correct Learn account is being used
   • Sign in to Microsoft Learn and open the profile.
   • Check the Credentials → Certifications section for the GH‑300 certification.
   • If there are multiple Microsoft accounts (personal, work, or school), sign out and try each account that might have been used to register for the exam.
   • The congratulations email is sent to the Contact Email in the Learn profile, which may differ from the sign‑in account. If the email link does not show the certification, it may be associated with a different profile.
3. Check for missing or mis-linked credentials
   • Review the guidance for missing exams or certifications and confirm that the credential requirements for GH‑300 are met and that the correct exam was passed.
4. If the certification is still missing
   • If, after verifying the above, the GH‑300 certification still does not appear and no email has been received, contact Microsoft Credentials Support so they can check the account and credential linkage and correct any issues.

Note: The legacy Certification Dashboard is no longer used. Certifications are managed and viewed directly in the Microsoft Learn profile, and certificates are viewed/printed/saved as PDF from there once the credential appears.

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References:

• Study guide for Exam GH-300: GitHub Copilot
• Certification process overview
• Missing Exams or Certifications
• Exam duration and exam experience
• Where to download my Microsoft certificate - Microsoft Q&A
• Have not received my certificate after successful completion of my exam - Microsoft Q&A
• Can't see my completed exam certificate - Microsoft Q&A
• How to download certificates for my modules and learning path completed - Microsoft Q&A