Minecraft for windows goes black and crashes

Question

I've tried all troubleshooting methods including advanced ones and it still doesn't work can you please fix this Microsoft

Answer 1

Hi William Domizioli,

When Minecraft goes black and crashes, even after trying everything, the most common remaining cause is a corrupted or incompatible graphics pipeline. Still, to make better assessment on the situation, can you clarify a few things for me:

• Have you tried out the standard recovery steps from the Q&A Assist?
• Please share exactly what you have tried to avoid getting repetitive.
• Whether this started recently, or has always been like this?

Since I’m not sure which advanced steps you did, for now, I’ll just suggest everything that might help. In addition, please note that Windows 10 has reached end-of-support so please pardon me if any steps not identical to your system:

1 - Force Minecraft to regenerate its graphics configuration

• Press Win + R > enter %LOCALAPPDATA%\Packages\Microsoft.MinecraftUWP_*
• Rename the LocalState folder (e.g. LocalState-old) > Launch Minecraft again

2 - Roll back the graphics driver (if possible)

• If your GPU driver was updated recently, rolling back is more effective than updating
• Use Device Manager > Display adapters > Properties > Driver > Roll Back
• If you don't have the option, you might need to manually do it:
  • Search online for older version of the driver and download
  • Check the community for the most stable package.

Disclaimer: Any third-party products manufactured by companies that are independent of Microsoft should be thoroughly researched before you decide to download it. Microsoft makes no warranties, implied or otherwise, about their performance or reliability. The information may change without notice, and we do not guarantee the accuracy of the information you receive from the third-party linked sites or any support related to technology.

3 - Check if your GPU meets Minecraft’s current DirectX requirements

• Minecraft for Windows now relies on specific DirectX feature levels
• If your GPU has limited feature support, the game can crash
• In this case, there is no Windows-side/software fix.

4 - Perform an in-place upgrade

• Refer to Reinstall Windows with the installation media - Microsoft Support
• Navigate to the bottom of the page and expand In-place Upgrade.

Disclaimer: An in-place install or in-place upgrade will refresh your Windows files and operating system without removing files or applications. That being said, we always recommend that if you have important data, you should back it up before making large system changes. 

If none of the above works, the final path might be to update your hardware. Since Windows 10 is no longer supported, it’s unlikely that new drivers will be released to improve incompatibly issue.

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Answer 2

Try these targeted steps for a black screen and crash when starting Minecraft for Windows on Windows 10:

1. Reset the graphics driver
   1. With the black screen showing, press Windows + Ctrl + Shift + B.
   2. The screen should flicker and a beep may play. This resets the graphics driver and can recover from a black/blank screen caused by a driver issue.
2. Check display/output mode
   1. Press Windows + P.
   2. Press P again, then Enter to cycle through display modes (PC screen only, Duplicate, Extend).
   3. If Minecraft is rendering to the wrong display/output, this can bring it back.
3. Use Ctrl + Alt + Del to recover the desktop
   1. Press Ctrl + Alt + Del.
   2. If the security screen appears, select Task Manager.
   3. In Task Manager, restart Windows Explorer (right‑click → Restart). This can fix a frozen or black desktop after the game crashes.
4. Force restart if the system is stuck
   1. Hold the power button for about 20 seconds until the PC turns off.
   2. Turn it back on and try again.
5. Update Windows and graphics drivers Black/blank screens in games are often caused by GPU driver or update issues.
   1. Install the latest Windows updates from Settings → Update & Security → Windows Update → Check for updates.
   2. Install the latest graphics driver from the GPU vendor (NVIDIA/AMD/Intel) using their official update tool.
6. If the whole system goes blank (not just Minecraft) A persistent blank/black screen with cursor or after login usually indicates a Windows display/driver issue rather than just the game. In that case, follow the general blank‑screen steps above (reset graphics driver, check display mode, use Ctrl+Alt+Del, force restart) until the desktop is stable, then update drivers and Windows before launching Minecraft again.

If the problem continues after these steps, collect details (when the screen goes black, any error text, and whether other games work) and share them in the support channel being used so the crash can be investigated further.

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References:

• Troubleshooting blank screens in Windows
• Troubleshooting black or blank screens in Windows
• Black screen occurs when you start a game that uses Direct3D 9 in Windows 8.1 or Windows Server 2012 R2