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Can't log into Azure Portal, getting error code: interaction_required

Pete Monger 21 Reputation points
2026-03-23T18:36:18.36+00:00

I cannot log into my personal Azure Portal, I get a blue screen saying:

Sign-in failed

Error code: interaction_required

Error message: interaction_required: AADSTS5000225: This tenant has been blocked due to inactivity. To learn more about tenant lifecycle policies, see https://aka.ms/TenantLifecycle Trace ID: ab8e2ca7-843d-413d-bc09-2c69d3f54600 Correlation ID: 019d1bef-cf4d-7c0f-ab3c-070dbab3355b Timestamp: 2026-03-23 18:23:13Z

I've not used Azure for some time, but now want to start reusing it again. I am happy for all my existing VMs to be deleted and start again if it's too hard to restore my account.

I have a Visual Studio Enterprise subscription through work, and have allocated my Azure credits to my personal account, but I can't log in.

I can log into my work Azure Portal

Microsoft Security | Microsoft Entra | Microsoft Entra ID

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  1. Rukmini 35,655 Reputation points Microsoft External Staff Moderator
    2026-03-27T17:12:48.5566667+00:00

    Hello Pete Monger

    We would like to inform you that your tenant has been successfully reactivated.

    You can now try signing in to your account. Please let us know if you encounter any issues or need further assistance.

    If this answers your query, do click 210246-screenshot-2021-12-10-121802.png and Yes for was this answer helpful, which may help members with similar questions. If you have any other questions, let me know in the “comments” and I would be happy to help you.

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