how to download updated teams on my PC? its showing blocked by admin!

Question

how to download updated teams on my PC? its showing blocked by admin!

Answer 1

Hi @Ameera Abdulla Ahmad Ibrahim Albalooshi,

Thank you very much for reaching out. I appreciate your patience and the details you provided. 

I’ve reviewed the information you shared. The “blocked by admin” message appears because student and teacher accounts, as well as school‑managed devices, are controlled by your school’s IT department. In this setup, installation or updates of applications (including Microsoft Teams) are restricted based on the school’s policies. Therefore, if IT has blocked manual installation or updates, you will see the exact message you encountered. Only your school’s IT administrators can modify these permissions or allow the update. 

For that reason, I recommend reaching out directly to your school’s IT support team or helpdesk, so they can review the restriction and provide the appropriate permissions or push the updated Teams version to your device/account. 

Also, you can refer to this official Microsoft article:  How do I find my Microsoft 365 admin? - Microsoft Support 

We kindly ask for your understanding that, as moderators, we do not have access to the administrative tools or permissions required to investigate or modify these configurations. We also do not have the capability to initiate remote sessions for direct assistance. Our role is to guide users to the appropriate resources and support channels.       

I hope this information is helpful. Should you have any further questions or need additional assistance, feel free to reach out.     

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Answer 2

The message that the new or updated Teams is “blocked by admin” means organization policies are preventing installation of the Teams MSIX package.

To resolve this, an IT admin must adjust policy/registry settings or update Windows:

1. Ask the IT admin to check Group Policy
   • Open Local Group Policy Editor (gpedit.msc).
   • Go to: Computer Configuration > Administrative Templates > Windows Components > App package Deployment.
   • Ensure these policies are set to Not configured:
     • Prevent non-admin users from installing packaged Windows apps
     • Allow all trusted apps to install
2. Check registry keys that can block Teams MSIX installation The following keys can block installation if configured by policy or a management tool:
   • BlockNonAdminUserInstall
   • AllowAllTrustedApps
   • AllowDevelopmentWithoutDevLicense
   They may exist under either of these paths:
   • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\AppModelUnlock
   • HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\Appx
   Important:
   • If AllowAllTrustedApps is disabled, new Teams installation fails. This is fixed in the Windows October cumulative updates KB5031445 (Windows 10) and KB5031455 (Windows 11), or later security updates. Ensure the device has these or newer updates installed.
3. If policies are intentionally restrictive
   • Only the organization’s admin can relax or change these settings. If the message says “Due to org policy, you can’t install the new Teams. For more info, contact your IT admin,” the correct action is to contact the IT admin and request that Teams installation be allowed.

Once the blocking policies/registry settings are corrected and Windows is updated (if needed), downloading and installing the updated/new Teams on the PC should succeed.

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References:

• Resolve the new Teams client installation issues
• Policy settings prevent download and installation
• Teams doesn't automatically update
• Updating Teams on Windows devices