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Publisher in Microsoft 365 crashes every time I select Drop Caps - Custom

Jon Inge 0 Reputation points
2026-03-23T23:55:40.5733333+00:00

Windows 11 Home, Version 10.0.26200, Build 26200

Microsoft 365 paid subscription, Version 2603, Build 19822.20104, Click-to-Run

Publisher crashes every time I try to insert a Drop Cap - Custom into a paragraph. All other Drop Caps options have gradually disappeared and Custom is the only option left. This issue persists after Repair, Reinstallation and GPU changes. Does anyone have any workarounds or suggestions?

Microsoft 365 and Office | Publisher | For home

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  1. Yutaka_K_JP 1,655 Reputation points
    2026-03-24T06:06:02.2366667+00:00

    I think the crash comes from a broken style‑graph hook tied deep in the old master chain… Custom is the only callpath that still touches that stale node. just move the text into a fresh blank box once — Publisher rewires the chain cleanly, and that’s the only fix I’ve ever seen hold.

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