unlicensed word after ms265 was installed many times

Question

I purchased MS365 this morning because my word application expired. After trying to install 365 many times, it still shows an error with word that says it is unlicensed

Answer 1

Hello, thank you for reaching out to Microsoft Q&A.

Could you please check if you have multiple copies of Office applications installed on your device?
Here's what you can do:

Run the Office uninstaller troubleshooter to remove all traces of previously installed Office applications on your device.

https://aka.ms/SaRA-officeUninstallFromPC

Wait for the troubleshooter to finish.

Once completed, restart your computer.

==============================================================

Delete all the previous Office setup files from the Downloads folder. Then,

Sign in with your Microsoft account here to download the Office 365 setup files -

https://account.microsoft.com/services

Install the Office applications and sign in with your Microsoft account that is associated with the Office 365 Subscription.

Let me know if you still need more help.

---