Who gets the Enterprise rebates

Question

If a client renews with another LSP, but does not do a COCP does the existing LSP get the rebates?

Answer 1

For Enterprise Agreements, incentives and rebates are tied to who is the active partner of record on the agreement, not just who handled the most recent renewal transaction.

When a customer changes Licensing Solution Provider (now Scale Solution Provider/SSP) via a Change of Channel Partner (COCP), the new partner becomes the partner administrator and is then in the position to receive the related incentives/rebates for that EA going forward. Until a COCP is processed and the new partner is active on the agreement, the existing LSP remains the partner administrator and continues to be treated as such for EA-related flows.

Therefore, if a client “renews with another LSP” but does not complete a COCP so that the new LSP is actually set as the partner on the Enterprise Agreement, the existing LSP remains the partner administrator of record and is the one aligned to receive the Enterprise Agreement-related rebates/incentives.

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References:

• Payout schedules and processes
• Customer-initiated Change of Channel Partner (COCP) process
• Change of Channel Partner (COCP) – Legacy eAgreements (VLCM) Retirement for EA