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I'm unable to see my scheduled exam

Gottigundla, Bhavishya 0 Reputation points
2026-03-24T13:14:24.8166667+00:00

For microsoft sc300 exam i have registered using office laptop which has an default official id and gave my personal mail id in details , i dont see the test reflecting in my official account, i dont have a microsoft account to my personal id, what should do to get my exam details. Help me

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  1. Q&A Assist
    2026-03-24T13:14:46.7866667+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    Follow these steps to locate and manage the scheduled SC-300 exam:

    1. Confirm the Learn profile used
      • The exam appointment is tied to the Microsoft Learn profile that was used when clicking Schedule with Pearson VUE.
      • If registration was done while signed in with the official (work) account, the exam will appear only under that Learn profile, even if a personal email was entered as the contact email during scheduling.
    2. Check the exam appointment in the Learn profile
      • Sign in with the official work account that was used on the office laptop.
      • Open the Certifications / Credentials area of the Learn profile and check for the scheduled exam appointment, as recommended in similar cases.
    3. Do not create a new Learn profile with the personal email
      • Creating a new Microsoft account for the personal email will not bring the existing booking across; exam appointments do not move automatically between profiles.
    4. If the exam still does not appear
      • There may be a mismatch between the account used to sign in to Learn and the one used at Pearson VUE, or an issue with the booking.
      • In that case, contact Microsoft Credentials Support so the support team can look up the registration and align it with the correct Learn profile.
    5. For future registrations
      • Ensure the correct Learn profile is used before scheduling: sign in to Learn with the intended account, verify the profile, then proceed to Pearson VUE.

    References:

    1 person found this answer helpful.

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