how to install winzip pro as sold from microsoft

Question

Winzip support response was: " Upon reviewing your information, it appears that the purchase was made through Microsoft. Please note that licenses purchased via the Microsoft Store are managed directly by Microsoft, and we do not have access to their registration or activation records from our end. We kindly request that you contact Microsoft Support to verify the registration details associated with your purchase and ensure the license is properly linked to your Microsoft account. Once Microsoft confirms the license details, if you continue to experience any issues with installation or activation, please feel free to reach out to us again.

How do I get the license key from Microsoft support team ?

Answer 1

Hi jip mulder,

I understand why this is confusing, especially after hearing back from WinZip support. The key point to clear up first is that there is no license key to obtain when WinZip Pro is purchased from the Microsoft Store:

• It is digitally tied to the Microsoft account used at purchase.
• Automatically activate when you install the app while signed in with that same account.

Because of that, even if you contact Microsoft Support, they cannot give you a license key. They can only verify that the purchase is correctly linked to your account. In addition to what Q&A Assist already suggested, here’s some other things to check:

1 - Microsoft Store Library:

• Open Microsoft Store > Make sure you're signed in with the account used to buy WinZip Pro
• Click your profile picture > Library > Find WinZip Pro > click Install
• Launch WinZip Pro after installation.

2 - If WinZip installs but shows as Trial or Free

• In Microsoft Store > click your Profile > Sign out
• Restart the PC > Sign back in and open WinZip again.

WinZip Support cannot see Microsoft Store licenses, and that’s normal as store‑managed apps are activated entirely by Microsoft. If after reinstalling from the Store it still prompts for a key, then it’s almost always the wrong edition being installed.

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Answer 2

Licenses for apps bought through Microsoft Store usually do not use a separate product key. The purchase is tied to the Microsoft account used at the time of purchase, and installation/activation happens by signing in with that account rather than entering a key.

To install WinZip Pro purchased from Microsoft Store:

1. Go to Order history and sign in with the same Microsoft account used to buy WinZip Pro.
2. Find the WinZip Pro purchase.
3. If Product key/Install is shown, select it and follow the instructions. If only Install is shown, select Install to download and install; in this case there is no separate product key.
4. If Install is not visible, select the product name to open its Store page. If the button that used to say Buy now shows Install, select it to download and install.

If Product key/Install does not appear for WinZip Pro, that indicates Microsoft Store is managing the license without exposing a key. In that case, contacting support to “get a license key” will not produce a key; support will instead verify that the purchase is correctly linked to the Microsoft account and help with installation or account issues.

If the app still does not appear or install after these steps, reset Microsoft Store and try again:

1. Press Windows logo key + R to open Run.
2. Enter wsreset.exe and select OK.
3. After the blank command window closes and Microsoft Store reopens, repeat the steps above from Order history.

If the purchase was made from a third-party site (not directly in Microsoft Store), download and product key information must be obtained from that seller.

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References:

• Find and install your Microsoft downloads from Microsoft Store
• Get help with your Microsoft account