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how do i cancel my 'Join for teams' app purchase?

David Jarvis 0 Reputation points
2026-03-24T17:02:37.1233333+00:00

I just purchase the app for mac "join with teams.' i need to cancel that purchase. it is not want i need.

Microsoft 365 and Office | Subscription, account, billing | Other | MacOS
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  1. Q&A Assist
    2026-03-24T17:02:54.51+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    Cancellation and refund depend on where the “Join for Teams” (or “Join with Teams”) app purchase was made.

    1. If the app was bought as a Teams app subscription inside Microsoft Teams:
      1. Open Microsoft Teams.
      2. Select Apps > Manage your apps.
      3. Go to the Subscriptions tab.
      4. Find the “Join for Teams” app subscription, select More options … > View subscription.
      5. Select Cancel subscription and follow the prompts.
      6. If further billing changes (billing profile, recurring billing) are needed, use Manage more in Microsoft 365 admin center from that page.
    2. If the app or subscription was purchased as a Microsoft 365–type subscription from Microsoft (not via Apple):
      1. Go to https://account.microsoft.com/services and sign in with the same Microsoft account used for the purchase.
      2. Under Services & subscriptions, locate the relevant subscription.
      3. Select Manage.
      4. Choose Cancel subscription and complete the steps. Access usually continues until the end of the current billing period.
    3. If the purchase was made through the Mac App Store (Apple billing):
      1. Open the App Store app on the Mac (or use an iPhone/iPad with the same Apple ID).
      2. Follow Apple’s steps under View, change, or cancel your subscriptions to cancel the subscription or request a refund.
    4. If the subscription is Copilot Pro (for completeness):
      1. Go to https://account.microsoft.com/services, sign in, select the Copilot Pro subscription, choose Manage, then Cancel.
      2. If Copilot Pro was purchased via Apple or Google Play, contact Apple or Google Play support and follow their refund processes.

    If the charge does not appear under the Microsoft account’s Services & subscriptions, the billing is likely through Apple, and cancellation/refund must be done via Apple’s subscription and refund process.


    References:

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