How to add my wifes email account to outlook

Question

I am trying to add my wifes email to our outlook account. It tells me its part of a domain and cant be added.Her account is an msn.com account.

ken

Answer 1

Hello

Are you adding her msn.com email address as alias/username to your existing Outlook.com address? If so, this is not possible. Msn.com is already its own Microsoft account, and cannot be brought to another Microsoft account.

Microsoft clarifies it here: https://support.microsoft.com/en-us/office/add-or-remove-an-email-alias-in-outlook-com-459b1989-356d-40fa-a689-8f285b13f1f2

Answer 2

The error indicates that the msn.com address is managed as part of a domain (for example, a work/school or managed Microsoft account) and cannot simply be added as a secondary mailbox under another Outlook.com account. Instead, it must be used as its own separate account in Outlook.

To use the msn.com mailbox in Outlook for Windows, configure it as its own profile or additional account, not as “part of” the existing Outlook.com account:

1. Open Outlook for Windows.
2. Select File > Add Account.
3. Enter the msn.com email address and select Connect.
4. When prompted, enter the account password and complete any sign-in or security prompts.
5. Select Finish.

This adds the msn.com mailbox as a separate account in Outlook so both mailboxes can be accessed side by side. The msn.com address itself cannot be merged into or treated as an alias of another Microsoft account if it is already its own Microsoft account.

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References:

• Quick start: Add an email account to Outlook
• Add an email account to Outlook for Windows
• Add your Outlook.com account in Outlook for Windows