This screen keeps repeating, and suddenly I can't log in.

Question

I found other materials on the internet, but it doesn't solve the problem.

Answer 1

Dear 노태진,

From the screenshot, it appears that your Microsoft OneDrive sign-in window is stuck in a loading loop.

First, could you please confirm whether you are able to sign in successfully via the web. In the meantime, please try the following steps:

1. Reset OneDrive

Please follow the steps in this article:

https://support.microsoft.com/en-us/office/reset-onedrive-34701e00-bf7b-42db-b960-84905399050c

2. Clear stored credentials

Open Control Panel

Go to Credential Manager

Select Windows Credentials

Remove any entries related to:

OneDrive

MicrosoftOffice / ADAL

MicrosoftAccount

3. Check date, time, and network settings

Ensure your system date and time are correct

Temporarily disable VPN or proxy (if in use)

Try connecting using a different network

4. Reconnect the work account from Windows

Go to Settings > Accounts > Access work or school.

Select your work account.

Click Disconnect.

Restart your computer and sign in again

You might try to create a new window profile to see if the issue occurs.

5. Reinstall OneDrive

Uninstall OneDrive: Settings > Apps > Installed apps

Delete the sub-folder in following folder: C:\Users<YourUser>\AppData\Local\Microsoft\OneDrive

Reinstall the latest version from Microsoft.

Note: These steps apply to Windows 10.

I hope the information above is helpful. If you have any difficulty in the process, please feel free to reach out.

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