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I have error: EOfXS4jKdUuXiF4+.66.85 . I could not unsubscribe from a family group and subscribe to the real one. I know I will need to ask the Organizer of that group

Симона Георгиева 0 Reputation points
2026-03-25T12:26:57.7466667+00:00

I know I will need to ask the Organizer of that group- Petar is the organizer. This is my father's name, but He could not remember whose e-mail He used for this family group. He knows just the microsoft account, used with his mailbox ******@gmail.com.

Could You check and send me the e-mail of the organizer of this family group, I am subscribed now?

Microsoft 365 and Office | Microsoft Family Safety | Other | Other
Microsoft 365 and Office | Microsoft Family Safety | Other | Other

A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing

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  1. Симона Георгиева 0 Reputation points
    2026-03-25T12:29:50.3666667+00:00

    It is a child account and the organizer of the Family group should remove me as member. The problem is we could not see the mailbox ot the organizer - Petar.

    Could You check and send it to me?

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  2. Q&A Assist
    2026-03-25T12:27:11.21+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    It is not possible to look up or disclose the organizer’s email address for a Microsoft family group.

    To change family group membership, use the options available in Family Safety:

    1. If able to sign in with the organizer account (your father’s Microsoft account):
      • Go to account.microsoft.com/family.
      • As organizer, select the three dots (…) next to the member’s name and choose Remove from family group.
      • Confirm with Remove.
    2. If trying to leave the incorrect family group as a member:
      • Sign in to account.microsoft.com/family.
      • Select the three dots (…) next to the current account name.
      • Choose Leave family group and confirm with Remove.

    If the organizer cannot access the correct email or account, the organizer must recover that Microsoft account first using the standard account recovery options, then sign in and manage the family group.

    Note: Anyone leaving or being removed from a family group will lose access to shared products and services (for example, Microsoft 365 Family) provided through that group.


    References:

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