Hi khplc24,
I understand you want the correct SMTP details for Outlook, and it is frustrating when different apps ask for different fields.
First of all, please note that this is a user-to-user forum, so contributors can share guidance and references, but do not have access to anyone’s account or settings.
I reviewed the Q&A Assist reply shown in your screenshot, and the general direction is correct for an Outlook.com mailbox. If you had a chance to try it, please share what happened and where it did not match your app’s setup screens.
To avoid repeating the same points, here are the extra details that usually decide whether SMTP setup works or not:
- Authentication type matters. Outlook.com uses Modern Auth (OAuth2) for POP, IMAP, and SMTP in the official settings, so some older apps or devices that only support basic sign-in may not be able to complete authentication.
- If your app is a POP or IMAP based mail client, POP and IMAP access is disabled by default in Outlook.com, and you may need to enable it in Outlook.com settings under Settings, Mail, Forwarding and IMAP, then turn on POP or IMAP and select Save.
- For sign-in credentials, the official guidance is username equals your email address, and password equals your Microsoft account password. If a password is not recognized in some apps or smart devices, an app password may be needed.
- For the exact SMTP server name, port, and encryption values, please use the official Outlook.com settings article here: POP, IMAP, and SMTP settings for Outlook.com.
One quick question to narrow it down, which app or device are you configuring SMTP on, and is the mailbox a personal Outlook.com or Hotmail account, or a work or school Microsoft 365 account?
I hope this helps, and once you share the app or device, I can suggest the most relevant next step without adding unnecessary checks.