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Hello there,
I lost email password and there is no way that I can recover password as I changed my phone number. So, How can i update phone number and recover my password?
[Moderator note: personal information removed]
Thanks
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The link provided in [the AI-generated] answer is not working
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Hi! If two-step verification is enabled, the only way is to have access to one of the verification methods registered on your account. In this case, choose the option to use another verification method and try any others you have available. If you don’t have any, select that option anyway—this will take you to the request for the recovery code the system gave you (which you were asked to keep in a safe place) when you enabled two-step verification. If you don’t have that either, choose that option and you’ll likely be given the option to add a verification method in 30 days.
Unfortunately, in this situation, Microsoft support agents are unable to assist directly. They will inform you that you must successfully complete the account recovery form in order to regain access. I understand how challenging this can be, but it is in place to protect your account.
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