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Can't sign in to Microsoft Account

Phillip Richcreek 505 Reputation points
2026-03-25T17:59:56.01+00:00

It says "You can't sign in here with a personal account. Use your work or school account instead." I don't have any other accounts.

Thanks for your help

Windows for home | Windows 11 | Accounts, profiles, and login
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  1. John Jefferson Doyon 65,320 Reputation points Independent Advisor
    2026-03-25T18:35:17.9733333+00:00

    Hi, I'm John! I will help you with this.

    Where exactly are you trying to sign in when you see that error: an app, website, or a specific link?

    Also, could you try signing in here: https://account.microsoft.com and let me know if it works?

    Click "Add comment" to let me know.

    Regards,

    John J.D.

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