MS Poll App in MS Teams meetings

Question

MS Poll App in MS Teams meetings

Marius Trif 0

Seems as we are testing Teams Webinars and not all internal users can respond to polls even though they can see them. I mention we restricted the Polls team's app to certain users only in Teams admin center under Teams apps permissions. Is that normal behavior?

Marius Trif 0 Reputation points

2026-03-26T15:41:17.8966667+00:00

So this is a known issue(limitation) for internal users and if there are any plans to address it in the future on their roadmap?

Additionally, what workaround does Microsoft recommend for internal users who are unable to interact with polls in the Teams app.. without allowing Teams app to be rolled out organizational-wide? (Use MS forms links instead?)

Our intention is to limit the number of users who can create polls. However, it’s unclear why users without the Polls app enabled are also unable to participate in polls. This limitation seems to undermine the intended purpose of using polls as an interactive engagement tool.
Ryan-N 12,100 Reputation points Microsoft External Staff Moderator

2026-03-26T16:57:07.81+00:00

Hi @Marius Trif,

I would like to provide you with the following information:

This is the interface that is displayed when a user is not granted the required permissions.

In this case, the permission settings do not allow installing and using Polls. However, interaction can also be considered a form of using Polls.

Based on the current roadmap, I have not seen any official information indicating that Microsoft plans to release an update to address this issue.

I understand that for organizations with a large number of users, managing and controlling Polls is necessary. Therefore, restricting usage permissions is completely reasonable. At the same time, when you create a Poll, other users can still interact to provide accurate results, which also makes sense from both a user‑experience and usage‑objective perspective.

In this scenario, I recommend that you share your feedback with Microsoft’s product development team through the official Microsoft Feedback page.

Ideas · Community

When a post receives a high level of engagement, it helps the development team better understand real customer needs, which may lead them to consider providing additional features or more advanced settings to improve the user experience in the future.

Please understand that, in my role as a moderator, the scope of my support is limited to providing product‑related information.

New features or future updates are managed and decided by Microsoft’s product development team.

Thank you very much for your understanding.

If you have any questions or need further assistance, please feel free to share them in the comments on this post so I can continue to support you.

I look forward to continuing the conversation.
Marius Trif 0 Reputation points

2026-03-26T17:09:10.3233333+00:00

Yes, The error message " This bot is disabled' is present for those users. But will their answer count..will they able to answer the poll?
Ryan-N 12,100 Reputation points Microsoft External Staff Moderator

2026-03-26T17:47:19.2166667+00:00

Hi @Marius Trif,

Thank you for your response. Those users will not be able to answer the poll.

2 answers

Your answer

Marius Trif 0 Reputation points

2026-03-26T15:41:17.8966667+00:00

So this is a known issue(limitation) for internal users and if there are any plans to address it in the future on their roadmap?

Additionally, what workaround does Microsoft recommend for internal users who are unable to interact with polls in the Teams app.. without allowing Teams app to be rolled out organizational-wide? (Use MS forms links instead?)

Our intention is to limit the number of users who can create polls. However, it’s unclear why users without the Polls app enabled are also unable to participate in polls. This limitation seems to undermine the intended purpose of using polls as an interactive engagement tool.
Ryan-N 12,100 Reputation points Microsoft External Staff Moderator

2026-03-26T16:57:07.81+00:00

Hi @Marius Trif,

I would like to provide you with the following information:

This is the interface that is displayed when a user is not granted the required permissions.

In this case, the permission settings do not allow installing and using Polls. However, interaction can also be considered a form of using Polls.

Based on the current roadmap, I have not seen any official information indicating that Microsoft plans to release an update to address this issue.

I understand that for organizations with a large number of users, managing and controlling Polls is necessary. Therefore, restricting usage permissions is completely reasonable. At the same time, when you create a Poll, other users can still interact to provide accurate results, which also makes sense from both a user‑experience and usage‑objective perspective.

In this scenario, I recommend that you share your feedback with Microsoft’s product development team through the official Microsoft Feedback page.

Ideas · Community

When a post receives a high level of engagement, it helps the development team better understand real customer needs, which may lead them to consider providing additional features or more advanced settings to improve the user experience in the future.

Please understand that, in my role as a moderator, the scope of my support is limited to providing product‑related information.

New features or future updates are managed and decided by Microsoft’s product development team.

Thank you very much for your understanding.

If you have any questions or need further assistance, please feel free to share them in the comments on this post so I can continue to support you.

I look forward to continuing the conversation.
Marius Trif 0 Reputation points

2026-03-26T17:09:10.3233333+00:00

Yes, The error message " This bot is disabled' is present for those users. But will their answer count..will they able to answer the poll?
Ryan-N 12,100 Reputation points Microsoft External Staff Moderator

2026-03-26T17:47:19.2166667+00:00

Hi @Marius Trif,

Thank you for your response. Those users will not be able to answer the poll.

Answer 1

Hi @Marius Trif,

Welcome to the Microsoft Q&A forum.

I understand that you have limited the number of users who can use Polls in the Teams Admin Center, and users who are not granted permission can still see the poll but cannot interact with it.

I would like to provide you with the following information:

This behavior is completely normal.

When users are not granted permission to install and use the app, they can still see the poll as a regular message, but they will not be able to interact with it or submit responses.

You can refer to the following documentation:

Manage app permission policies in Microsoft Teams - Microsoft Teams | Microsoft Learn

I hope this information is helpful.

If you have any questions or need further assistance, please feel free to share them in the comments on this post so I can continue to support you.

I look forward to continuing the conversation.

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Answer 2

Yes, that behavior is expected when the Polls app is restricted via Teams app permission policies.

Polls in Teams meetings and webinars are provided by the Polls app, which is a Teams app powered by Microsoft Forms. Only users who are allowed to use that app (per Teams app permission policies) can fully interact with it. If the Polls app is restricted to certain users:

Users who are allowed the app can create, manage, and launch polls (if they are meeting organizers or presenters) and respond to them.
Users who are not allowed the app may still see the poll surface in the meeting (for example, as a notification or in chat), but they cannot properly use the app’s functionality, which can include being unable to submit responses.

This aligns with how Teams apps are governed:

A user can add and use an app only when an admin allows the app and makes it available via Teams app permission policies.
If an app is blocked or not allowed for a user, it cannot be used by that user in any context (chat, channel, or meeting), even if others in the same meeting can use it.

To ensure all internal webinar attendees can respond to polls, the Polls app must be allowed for those users in the Teams admin center (via the relevant app permission policy) so they are not restricted from using the app.

References:

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MS Poll App in MS Teams meetings

2 answers

Your answer