Cancel Teams subscription

Question

I want to cancel my Teams subscription please as do not want to renew.

Answer 1

Hi, I'm John!

If it’s from your Microsoft account, you can cancel it here:

https://account.microsoft.com/services

Sign in, find your Teams subscription, then click “Manage” > “Cancel”.

"Cancel your Microsoft subscription"

Do you see the subscription listed there, or is it not showing up?

Answer 2

To stop renewal of a Microsoft Teams-related subscription, cancel it in the account where it was purchased.

For a personal/home Microsoft subscription (for example Microsoft 365 that includes Teams):

1. Go to the Services & subscriptions page: https://account.microsoft.com/services and sign in with the same Microsoft account used to buy the subscription.
2. Find the subscription that should not renew.
3. Select Manage.
   • If Turn on recurring billing is shown instead of Manage, the subscription is already set to expire on the date shown and will not renew; no further action is needed.
4. On the next page, select Cancel or Cancel subscription (or Upgrade or Cancel, depending on the subscription type).
5. Follow the on-screen steps to finish cancellation. The subscription remains usable until the end of the current paid period.

If the subscription was purchased through a mobile app store (Google Play or Apple App Store), cancellation and any refund must be done through that store’s support, not through Microsoft.

If the subscription is specifically a Teams app subscription purchased inside Microsoft Teams:

1. Open Microsoft Teams.
2. Select Apps > Manage your apps.
3. Select the Subscriptions tab.
4. Find the app subscription to cancel and select More options … > View subscription.
5. Select Cancel subscription.

Only subscriptions that were personally purchased can be managed or canceled.

---

References:

• Cancel your Microsoft subscription
• Purchase and manage Teams app subscriptions in Microsoft Teams
• Cancel your subscription in the Microsoft 365 admin center
• Cancel my Microsoft monthly subscription - Microsoft Q&A
• cancel subscription - Microsoft Q&A
• How to unsubscribe microsoft 365 account? - Microsoft Q&A
• Request refund - Microsoft Q&A
• How to connect with Help and Support - Microsoft Q&A