A Microsoft file hosting and synchronization service.
Dear @Aisyah,
I completely understand how upsetting it is to lose several days of work, especially when the file was saved in OneDrive with AutoSave enabled.
Based on what you described, this appears to be a known Excel + OneDrive sync/merge issue that can occur when an Office update is applied while a workbook is open. In these cases, Excel may encounter a merge error and save an incomplete version of the file, which can result in missing worksheets.
To better understand what happened and check whether any recovery options are still available, could you please help confirm a few details?
- Was AutoSave turned on at the time, and were you working directly in the desktop app or in Excel on the web
- Was the file stored in personal OneDrive or OneDrive for work/school? Are you using a personal Microsoft account (@outlook.com/hotmail.com) or a work account (@company.com)?
- Do you recall whether Excel prompted you to update or restart while the file was still open?
- Has this file ever been opened or edited on another device or by another user around the same time?
In the meantime, here are some steps I recommend you try:
Step 1: Check Version History in OneDrive
To recover the file, the only supported method is to restore a version saved before the merge error occurred:
Please sign in to OneDrive on the web > Locate Working Spreadsheet.xlsx > Right‑click the file and select Version history > Look for a version dated prior to the update and restore it. For reference: Restore a previous version of a file stored in OneDrive
Step 2: Excel “Manage Workbook / Versions” (desktop)
Sometimes OneDrive shows fewer versions than Excel itself > Open Excel > File > Info > Look for Versions History > Check for a version with a timestamp before the merge error
Step 3: Temporary / AutoRecover files
Check File > Open > Recent > Recover Unsaved Workbooks > local AutoRecover folders or You can also check within Excel by opening the file and going to File > Info > Manage workbook > Recover Unsaved Workbooks
For more information, please refer to View previous versions of Office files + Restore a previous version of an Excel file + Restore a previous version of a file stored in OneDrive + Recover your Microsoft 365 files
Note: Please understand that as a forum moderator, my role is to provide general guidance and troubleshooting support. I don’t have access to internal systems or backend tools, and I appreciate your understanding of these limits.
I hope the information shared helps point you in the right direction. Please try the steps above and let me know if they work. If not, we can continue working together to narrow this down.
The first response may not always resolve the issue right away, but with your help and more details, we can work toward a solution.
Thank you for your patience and understanding. I'm looking forward for your reply.
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