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Elevate Educator Explorer AI 98% complete

Joseph B. Sangalang 40 Reputation points
2026-03-26T05:01:52.58+00:00

I already did all 5 modules of Elevate Educator Explorer AIbut it says 98% complete, what seems to be the problem?

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  1. Q&A Assist
    2026-03-26T05:02:04.51+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    The learning path shows 98% when at least one required unit (for example, an introduction, summary, or knowledge check/assessment) in one of the modules is not marked as completed, even if all main modules appear done.

    For Elevate Educator Explorer AI (which is composed of modules like “Empower educators to explore the potential of artificial intelligence,” “Embark on your AI journey with free AI tools from Microsoft Education,” “Equip and support learners with AI tools from Microsoft,” “Tailoring trainings with AI,” and related AI-fluency content), completion requires that every unit inside each module be finished, including:

    • Introduction units
    • All content units (for example, AI concepts, tools, and scenarios)
    • Module assessment / knowledge check units
    • Summary units, where present

    Typical causes of a 98% status:

    1. A module assessment (knowledge check) has not been opened and passed.
    2. A summary or final unit in one module was never opened, so it is not marked complete.
    3. A unit was completed while not signed in, so progress did not save to the profile.

    To resolve:

    1. Open the Elevate Educator Explorer AI learning path.
    2. Expand each module and look for any unit that does not show as completed.
    3. Open that unit, scroll through it, and complete any required actions (for example, answer the knowledge check questions until they show as passed).
    4. Ensure being signed in to Microsoft Learn while doing this; then refresh the learning path page and recheck the overall percentage.

    If all units show as completed and the percentage still remains at 98%, use the Microsoft Learn support/credentials support channel referenced in similar certification/learning issues to open a support request so the team can check the learning record on the backend.

    References:

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