Account recovery

Question

Hello. When i was young i played minecraft via mojang with this email. Now, when i try to login with this account to microsoft, it says that i don t have minecraft bought. I wanna say that i had premium access when i was young. How can i solve this problem? I have no idea about other email that could be that account linked in, maybe u can tell me what to do?

<Moved from: Windows for home | Windows 11 | Accounts, profiles, and login>

Answer 1

Hello Damian Stan,

I realize that you've encountered a problem with Microsoft account. I truly understand your confusion. Let me assist you further.

For me to provide the most accurate solution, would you please let me know few information about the situation you're experiencing:

1. Did you ever migrate your Mojang account to a Microsoft account before December 18, 2023? (Yes / No / Not sure)
2. Which Microsoft account type are you currently using to sign in? (Personal Microsoft account / Work or school account / Not sure)
3. Do you currently have or previously had any subscription on that Microsoft account? (None / Xbox Game Pass / Microsoft 365 / Other)
4. When you sign in at minecraft.net with that Microsoft account, does it show Minecraft as owned or ask you to buy it? (Owned / Buy / Not sure)
5. Was the original Minecraft purchase made using your own email or a parent/guardian’s email? (Mine / Parent or guardian / Not sure).

Once I have this information, I will be able to assist you better. Look forward for your respond!