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error in MS WORD

Maheen Qasim 0 Reputation points
2026-03-26T15:59:36.38+00:00

when i opening MS word window it does not working. please help me out in opening MS word

Microsoft 365 and Office | Word | For business | Windows

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  1. Ryan-N 12,100 Reputation points Microsoft External Staff Moderator
    2026-03-26T16:19:50.23+00:00

    Hi @Maheen Qasim,

    Welcome to the Microsoft Q&A forum.

    I would like to provide you with the following information:

    You can use the Online Repair tool to fix issues with Microsoft Office. Please follow the steps below:

    Step 1: Completely close all Office applications.

    Step 2: Press Windows + I.

    Step 3: Select Apps > Installed apps, then select Microsoft Office.

    User's image

    Step 4: Click the … icon > Modify > Online Repair.

    User's image

    While Office is being repaired, you can sign in to your account and continue working on your documents using Word for the web.

    If the steps above do not resolve your issue, please share additional information with me, such as:

    • The error message displayed
    • Or a screenshot of the issue

     I hope this information is helpful. Please follow these steps and let me know if it works for you. If not, we can work together to resolve this.   

    Thank you for your patience and your understanding. If you have any questions or need further assistance, please feel free to share them in the comments on this post so I can continue to support you.

    I look forward to continuing the conversation.


    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment". 

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread. 

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  2. Q&A Assist
    2026-03-26T15:59:54.8633333+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    Follow these steps to fix Word not opening or showing an error when starting:

    1. Try starting Word in Safe Mode
      1. Select the Search icon in Windows and type run, then open the Run app.
      2. In the Run box, type: winword /safe and press Enter.
      3. If Word opens in Safe Mode, the problem is likely caused by an add-in.
    2. Disable add-ins (if Word opens in Safe Mode)
      1. With Word open in Safe Mode, select File > Options > Add-Ins.
      2. In the Manage list at the bottom, choose COM Add-ins or Word Add-ins, then select Go.
      3. Clear the check box for one add-in and select OK.
      4. Close Word and start it normally (without /safe).
      5. If Word now opens, the last add-in unchecked is causing the problem. Leave it disabled or remove it.
      6. If Word still does not open, repeat the steps and disable the remaining add-ins one by one until Word starts correctly.
    3. Repair Office if Safe Mode does not work or add-ins are not the cause
      1. Close all Office apps.
      2. Go to Start > Settings > System > Apps > Installed apps.
      3. Find Microsoft Office in the list, select the three dots (ellipsis), and choose Modify.
      4. Select Online Repair, then select Repair and let the process complete.
      5. After the repair finishes, restart the computer and try opening Word again.

    If Word still does not open after Online Repair, there may be a deeper Office or Windows issue and further troubleshooting of the installation or registry may be required.


    References:

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