How to fix "AADSTS500011: The resource princi"pal named https://marketplaceapi.microsoft.com was not found in the tenant

Question

How to fix "AADSTS500011: The resource princi"pal named https://marketplaceapi.microsoft.com was not found in the tenant

Salila Sharma 20

We are encountering error below when we are receiving token from microsoft marketplace and verifying

{

"error": "invalid_resource",

"error_description": "AADSTS500011: The resource principal named https://marketplaceapi.microsoft.com was not found in the tenant named The Ansa Group. This can happen if the application has not been installed by the administrator of the tenant or consented to by any user in the tenant. You might have sent your authentication request to the wrong tenant. Trace ID: 10044dc5-9edc-4d76-b7cf-b4c3870a1000 Correlation ID: da02332f-c526-4f12-8d68-831228b99405 Timestamp: 2026-03-26 16:13:02Z",

"error_codes": [

500011

],

"timestamp": "2026-03-26 16:13:02Z",

"trace_id": "10044dc5-9edc-4d76-b7cf-b4c3870a1000",

"correlation_id": "da02332f-c526-4f12-8d68-831228b99405",

"error_uri": "https://login.microsoftonline.com/error?code=500011"

}

Salila Sharma 20 Reputation points

2026-03-26T18:19:45.5+00:00

Thank you Rukmini - we will try suggested and revert.
Salila Sharma 20 Reputation points

2026-03-27T12:00:09.62+00:00

This did not resolve our issue unfortunately
Salila Sharma 20 Reputation points

2026-03-27T12:07:17.4+00:00
1) Issue type

AADSTS500011 invalid_resource in client-credentials token request

Resource: https://marketplaceapi.microsoft.com

Tenant: 4931df26-2b49-4579-a44d-79f9c076a129 (The Ansa Group)

App registration: 29ca3e2a-b5f3-4961-80b8-601ac85b0b58

Context: Marketplace SaaS fulfillment setup flow (resolve and update).

2) Exact call that fails

POST https://login.microsoftonline.com/4931df26-xxxx-xxxx-a44d-79f9xxxxa129/oauth2/v2.0/token

body:

grant_type=client_credentials

client_id=29ca3e2a-xxxx-xxxx-80b8-601axxxx0b58

client_secret=<secret>

scope=https://marketplaceapi.microsoft.com/.default

Response: { "error": "invalid_resource", "error_description": "AADSTS500011: The resource principal named https://marketplaceapi.microsoft.com was not found in the tenant named The Ansa Group... ", "error_codes": [500011] } 3) What’s already verified

Token endpoint tenant ID is correct and matches Partner Center tenant.

Client id and secret are issued from a valid app registration in that tenant.

Backend app is trying the correct resource scope.

The app was created by a non-admin user; likely missing admin consent for Marketplace API.
1) Issue type

AADSTS500011 invalid_resource in client-credentials token request

Resource: https://marketplaceapi.microsoft.com

Tenant: 4931df26-xxxx-xxxx-a44d-79f9xxxxa129 (The Ansa Group)

App registration: 29ca3e2a-xxxx-xxxx-80b8-601axxxx0b58

Context: Marketplace SaaS fulfillment setup flow (resolve and update).

2) Exact call that fails

POST https://login.microsoftonline.com/4931df26-2b49-4579-a44d-79f9c076a129/oauth2/v2.0/token

body:

grant_type=client_credentials

client_id=29ca3e2a-xxxx-xxxx-80b8-601axxxx0b58

client_secret=<secret>

scope=https://marketplaceapi.microsoft.com/.default

Response:
{
"error": "invalid_resource",
"error_description": "AADSTS500011: The resource principal named https://marketplaceapi.microsoft.com was not found in the tenant named The Ansa Group... ",
"error_codes": [500011]
}
3) What’s already verified

Token endpoint tenant ID is correct and matches Partner Center tenant.

Client id and secret are issued from a valid app registration in that tenant.

Backend app is trying the correct resource scope.

The app was created by a non-admin user; likely missing admin consent for Marketplace API.
Rukmini 36,140 Reputation points Microsoft External Staff Moderator

2026-03-27T16:54:12.93+00:00
Hello Salila Sharma

The issue is not related to admin consent. The Marketplace API does not support v2.0 scopes and https://marketplaceapi.microsoft.com is not a valid Entra resource, which causes AADSTS500011.

To fix this, use the v1 token endpoint and pass the resource as 20e940b3-4c77-4b0b-9a53-9e16a1b010a7 instead of using scope. No API permissions or admin consent are required.

POST https://login.microsoftonline.com/4931df26-xxxx/oauth2/token grant_type=client_credentials client_id=ClientID client_secret=<secret> resource=20e940b3-4c77-4b0b-9a53-9e16a1b010a7

Let me know if any further queries - feel free to reach out!

We can connect offline too to resolve the issue, please check private messages!
Rukmini 36,140 Reputation points Microsoft External Staff Moderator

2026-03-30T19:55:00.58+00:00

Hello Salila Sharma Following up to see if the above provided information was helpful. If you have any further queries do let us know.

We can connect offline too to resolve the issue, please check private messages!
Rukmini 36,140 Reputation points Microsoft External Staff Moderator

2026-04-03T17:08:33.93+00:00

Hello Salila Sharma Following up to see if the above provided information was helpful. If you have any further queries do let us know.

We can connect offline too to resolve the issue, please check private messages!

Answer accepted by question author

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Salila Sharma 20 Reputation points

2026-03-26T18:19:45.5+00:00

Thank you Rukmini - we will try suggested and revert.
Salila Sharma 20 Reputation points

2026-03-27T12:00:09.62+00:00

This did not resolve our issue unfortunately
Rukmini 36,140 Reputation points Microsoft External Staff Moderator

2026-03-27T16:54:12.93+00:00

Hello Salila Sharma

The issue is not related to admin consent. The Marketplace API does not support v2.0 scopes and https://marketplaceapi.microsoft.com is not a valid Entra resource, which causes AADSTS500011.

To fix this, use the v1 token endpoint and pass the resource as 20e940b3-4c77-4b0b-9a53-9e16a1b010a7 instead of using scope. No API permissions or admin consent are required.

POST https://login.microsoftonline.com/4931df26-xxxx/oauth2/token grant_type=client_credentials client_id=ClientID client_secret=<secret> resource=20e940b3-4c77-4b0b-9a53-9e16a1b010a7

Let me know if any further queries - feel free to reach out!

We can connect offline too to resolve the issue, please check private messages!
Rukmini 36,140 Reputation points Microsoft External Staff Moderator

2026-03-30T19:55:00.58+00:00

Hello Salila Sharma Following up to see if the above provided information was helpful. If you have any further queries do let us know.

We can connect offline too to resolve the issue, please check private messages!
Rukmini 36,140 Reputation points Microsoft External Staff Moderator

2026-04-03T17:08:33.93+00:00

Hello Salila Sharma Following up to see if the above provided information was helpful. If you have any further queries do let us know.

We can connect offline too to resolve the issue, please check private messages!

Answer 1

Rukmini 36,140 Microsoft External Staff Moderator

Hello Salila Sharma

The error usually occurs if you are passing scope as https://marketplaceapi.microsoft.com which is not valid.

To generate the access token for Microsoft Marketplace, you need to pass resource as 20e940b3-4c77-4b0b-9a53-9e16a1b010a7 and no need to you do NOT need to add API permissions manually to the Entra app.

To resolve the issue, please pass resource as 20e940b3-4c77-4b0b-9a53-9e16a1b010a7 like below:

Pass v1.0 token Endpoint : https://login.microsoftonline.com/TenantID/oauth2/token

User's image

Reference: https://learn.microsoft.com/de-de/partner-center/marketplace-offers/marketplace-metering-service-authentication#request-body

Let me know if any further queries - feel free to reach out!

Salila Sharma 20 Reputation points

2026-04-04T02:22:00.6933333+00:00

Hello Rukmini,

Appreciate your insights - they were definitely helpful. The team was able to resolve the issue.
Rukmini 36,140 Reputation points Microsoft External Staff Moderator

2026-04-05T22:13:49.0033333+00:00

Hello Salila Sharma

If the resolution was helpful, kindly take a moment to click on and click on Yes for was this answer helpful. And, if you have any further query do let us know.

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How to fix "AADSTS500011: The resource princi"pal named https://marketplaceapi.microsoft.com was not found in the tenant

2) Exact call that fails

1) Issue type

2) Exact call that fails

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